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Emergency Entrance, 11750 SW 40th St, Miami, FL, 33175, United States
Get directionsI was there for 3 days and had surgery. All of the staff were amazing. They were very attentive and helpful.Very thankful they were able to do my surgery. I highly recommend this hospital.
My fiancé has been on the oncology floor (not covid units) for one day and I’m shocked at how badly she’s being treated. No covid symptoms and nowhere near the covid infested area and there are no visitors allowed. She can’t walk and when she calls her nurses and they don’t come. When they do, they’re rude. They didn’t give her an option on what cafeteria food she wanted, when they gave others options and diet has nothing to do with her treatments. They won’t give her any information about how long she’ll be in there or what... read more
my mother has not been told nothing about her care. they won't even take her to the bathroom when she ask. they don't return calls from family. they won't allow visitors. we dropped off phone charger they have yet to give to her. she is being mistreated. I have never in my life been so disappointed with treatment from mission. I'm getting a lawyer and we shall see how many more people will be mistreated. I know people are tired in medical field because of covid but gives you no right to behave like this.
The best nurses in labor & delivery. Very pleased. Very thankful to have had such supportive and helpful nurses. Highly recommend. ❤️
Business response:
Thank you for taking the time to leave your feedback, Mariela! We will be sure to pass your comments along to our Labor & Delivery team.
ABSOLUTE WORST HOSPITAL EVER! Under educated, money hungry, careless staff. My loved one put their trust in this facility for KNEE PAIN & DID NOT MAKE IT OUT ALIVE! Save yourself & your loved one & DO NOT go to this hospital! DO YOUR RESEARCH! READ FULL 10 PAGE REPORT! Go to https://www.floridahealthfinder.gov/ & READ THE AHCA FINDINGS ON THIS HOSPITAL FULL OF NEGLECT, DEATH, OVER DOSING PATIENTS, and SO MUCH MORE!
Business response:
Thank you for leaving your feedback. We would appreciate the opportunity to hear more about your experience. Please reach out to our patient care team at 813-916-0732 at your convenience.
Everyone was super friendly from pre op to the surgery to the overnight stay. Food was good as well. :) For my first time actually spending the night in the hospital, it was a wonderful experience with such caring staff.
Business response:
We appreciate you taking a moment to provide your feedback as it is truly valuable to us. We will be sure to pass your compliments along to the team!
He estado hospitalizadA tres veces diferentes pisos las enfermeras muy atentas entran al cuarto cada rato verificando q todo este bn y si necesitas algo en sala de emergencia igual estuve ayer 16 de dic.en sala emergencia a las 11am y el equipo de trabajo extraordinario me trataron como fam.espero continúen así con ese gran servicio . DLB a todos
Looking at the reviews and all the bad experiences that many people have lived with this place, we all the citizens should call the attention of the politicians recently elected to make something about this place. Conduct investigations that end in the revocation of this place operating permits and licenses.
Business response:
Patient experience and safety are a top priority. We review, investigate and respond to patient's feedback to improve where it's needed. Let us know if you have any patient experience that felt short of expectations by emailing us directly to ORMC.CustomerService@hcahealthcare.com with your contact information.
HCA Florida Kendall Hospital Emergency Room has a 4 star rating with 1,051 reviews.
HCA Florida Kendall Hospital Emergency Room is open now. It is open 24/7.
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