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HCA Florida Kendall Hospital Emergency Room
- Miami, FL
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Location details
Emergency Entrance, 11750 SW 40th St, Miami, FL, 33175, United States
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My grandfather was admitted three times (once by an ambulance) within 24 hours for the same medical problem and they had to send him to CMC to resolve what was concluded to be a moderate issue. Due to the fact they did not have a qualified doctor to cauterize a blood vessel. Nothing severe. One of the most asinine experiences I have ever been involved in. I am not sure how they can even consider themselves a hospital. One of the nurses even asked us if we personally knew an EMT who could see him/treat him at home.
Business response:
We regret that this experience fell short of expectations and appreciate you sharing this feedback. Please reach out to us so we can learn more about this experience and address your concerns. At your convenience, please contact MaryBeth Hillard of our Patient Experience Department at 603-421-2207. Thank you.
RecommendedThank you to all the nurses that helped me through my surgery on Dec. 22, you all made my surgery process easier.
I am disappointed with the care they provided. The first thing you learn as a healthcare professional is patient centered care and Del Sol has failed to provide that. There is a lack of professionalism in the way this hospital operates AND their lack of communication as a healthcare team is extremely unacceptable. Be better.
Business response:
Ariana, we just responded to your Google review but would like to talk with you further. Please contact Kim Contreras by calling 915-218-7296.
a doctor prescribed me medicine that has sulfa, Zithromax, I'm deathly allergic to it. Been taking for two days, then got horrific tendinitis, which sulfa does to me. Looked up medicine, has sulfa, malpractice big time! Thanks capital regional medical center, enjoy being sued for a looooot! Then I went in demanding to be seen, and was denied even tho I said I had trouble breathing and couldn't bend my ankle without 20/10 pain. Get destroyed in court, H. Cameron Walker MD. ON CHRISTMAS EVE TOO, SEE ALL OF YOU IN COURT. TAKE T... read more
Business response:
Kenny - thank you for the feedback. Our patient advocate would like to get details from you about this. She can be reached at Latonya.Mccloud@hcahealthcare.com or at 850-325-5046. We hope to hear from you.
RecommendedI just got out of this hospital and I had great nurses and the Dr I had was so great. I just hope this Covid gets better soon. Dr and nurse are overworked and tired but they were still GREAT!
absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
I wouldn’t recommend a health system that knows one of its employees is harassing members of the community. Their lack of response speaks volumes.
absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
My wife is home and trying to sleep after 6 hours of vomiting and severe stomach pain, the last two and a half hours in this ER. She was holding out until they called back a young man who came in after us with (and I know you wont believe me) but toenail fungus. I wish I was lying. I know this because we sat right across for him for two hours. Please, if it’s a true emergency please, if you love your family, go somewhere else....unless you have toenail fungus.
Business response:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to our Risk Manager at 850-49404161 or private message us your contact information, and we will follow up as soon as possible. Thank you.
Frequently asked questions about HCA Florida Kendall Hospital Emergency Room
How is HCA Florida Kendall Hospital Emergency Room rated?
HCA Florida Kendall Hospital Emergency Room has a 4 star rating with 1,051 reviews.
When is HCA Florida Kendall Hospital Emergency Room open?
HCA Florida Kendall Hospital Emergency Room is open now. It is open 24/7.
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