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HCA Florida Kendall Hospital Emergency Room

4.0
  • Miami, FL

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Location details

Emergency Entrance, 11750 SW 40th St, Miami, FL, 33175, United States

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4.01,051 reviews
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Amy Klick's profile image
Amy Klick 
5 years ago

most of nurse's were rude and doctors definitely do not discuss patient care between attending and doctor performing surgery. 

Business response:

Hi, We'd love to learn more about your experience so we can improve where is needed. Please send us your contact information to ORMC.CustomerService@hcahealthcare.com. We look forward to hearing from you. 

Mary L Merritt-Boyd's profile image
Mary L Merritt-Boyd 
5 years ago

My Mother-in-law is 90, and in great health. She experienced pain down her left arm into her fingers and into her breast area. Her son took her to the ER there due to the severity of symptoms. She WAITED for 2 hours before being seen. Then overnight ....now it is approaching noon *the following day.....and still NO doctors. This is totally unacceptable. I will be taking this to someone else. I tried to call and keep being moved around to leave a message. 

Valerie Dawn's profile image
Valerie Dawn 
5 years ago

I went to Swedish with complaints of stomach pain. It was declared I had a miscarriage and after an ultrasound, they found a mass in my reproductive area. My OB time after time kept telling me that “it was benign and I shouldn’t even take a second thought about it”. After hemorrhaging blood for weeks, I decided to have a second opinion. After only a cat scan, that could have easily been done, elevated hcg levels, ZERO FETUS, the doctors at MULTICARE told me I had a very rare form of cancer. I have gone through chemotherapy, ... read more

Business response:

Hi Valerie, I am so sorry to hear about your experience and I want to make sure I am connecting you with the right resource to address your concerns. Can you confirm this review is for Swedish Medical Center in Englewood, CO? 

George D Morgan's profile image
George D Morgan 
recommend  Recommended
5 years ago

Medical City McKinney is top notch in every way. However they do have one recent problem: Their web site advertises that the COVID-19 vaccine is available as of Dec, 28 at their 4500 Medical Center Drive address for people in the 1B category (65 and older with at least one underlying risk factor). But when I showed up there this morning, Dec. 30, they said their web site is in error. In a pandemic, that's a pretty big error. 

Kristi Johnson's profile image
Kristi Johnson 
5 years ago

No insurance no care was gonna do test but no insurance they sent him home with a brain injury 

Business response:

We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170. 

Kristi Johnson's profile image
Kristi Johnson 
5 years ago

No insurance no care was gonna do test but no insurance they sent him home with a brain injury 

Business response:

We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170. 

Alicia Zavala's profile image
Alicia Zavala 
5 years ago

No one should have to wait 5.5 hours to get pre-surgery blood work done. My appointment was at 1pm & I left your facility at 5:30pm. Ridiculous! 

Sandy DeShong's profile image
Sandy DeShong 
5 years ago

After triage, we’ve been sitting here 4 hours. X-rays done, Covid test done...that’s it. No communication from anyone. People are frustrated and leaving like crazy. Getting ready to leave. 

Business response:

Thank you for taking the time to share your concerns with us, Sandy. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns. 

Shelley Mosley Martin's profile image
Shelley Mosley Martin 
5 years ago

Frequently asked questions about HCA Florida Kendall Hospital Emergency Room

How is HCA Florida Kendall Hospital Emergency Room rated?

HCA Florida Kendall Hospital Emergency Room has a 4 star rating with 1,051 reviews. 

When is HCA Florida Kendall Hospital Emergency Room open?

HCA Florida Kendall Hospital Emergency Room is open now. It is open 24/7. 

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