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Harrah's New Orleans Hotel

3.9

About this business

Location details

228 Poydras St, New Orleans, LA, 70130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9862 reviews
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Mirla Leal's profile image
Mirla Leal 
9 years ago

La verdad muy bonito todo la pasé súper espectacular disfruté y me van a regresar por más días 

James T. Walker's profile image
James T. Walker 
9 years ago

I've actually won quite a bit of money from this place but for them to let their Mayor tear down monuments, instead of tearing down the crime around this place, I'll be avoiding it!! PS do not enter from the back side of hotel near the tracks at night!!! 

Alan Haley's profile image
Alan Haley 
9 years ago

Worst customer service at the hotel I have ever had anywhere...As a long time Harrah's diamond player I deserve to be treated right and with respect neither happened last night..You better get in your toes or you'll lose more customers than you bring in...As for me it may be time for me to take my business to mclub properties 

Octavia Hampton's profile image
Octavia Hampton 
9 years ago

We loved our experience here it was awesome and winning isn't bad either lol would definitely come back. 

Elizabeth Black's profile image
Elizabeth Black 
9 years ago

Very fun, younger crowd. Not as clean as others but definitely a place for a good time. 

Erika Saavedra-Love's profile image
Erika Saavedra-Love 
9 years ago

The hotel and casino are beautiful! I like that is was smoke free but i have never been in a casino where we have had to pay for our drinks NOT OK when you are dishing out all this money. One thing that surprised us is that we were expecting to pay $30 for parking and it was free with 30 minutes of play time. 

Business response:

Hi Erica, we apologize that you didn't receive complimentary drinks. Our drinks our free while playing but is different from many casinos in that you order them directly through your machine and cocktail staff does pass by the tables. 

Bonita J Stevens-Sharrock's profile image
Bonita J Stevens-Sharrock 
9 years ago

All kinds of games to play and it was so pretty inside. 

LaShaine Sullivan's profile image
LaShaine Sullivan 
9 years ago

The atmosphere was great. Historic decor, friendly staff. Love my McAlister's in TX but my Muffelata here was a fresh win hands down...no pun intended! Beverages and nightclub were on point. It was not crowded so the temp was too cold and deterred drinking much. I'll be back, soon!! 

Business response:

Hi LaShaine, we are glad that you enjoyed the the food, staff and atmosphere, hope to see you back again soon! 

Amy S. Wong's profile image
Amy S. Wong 
9 years ago

Non-smoking casino - Very Nice! Friendly staffs! New and updated Casino. There are a lot of eating places to choose from. We had a great time and we hope to be back! 

Business response:

Hi Amy, we are glad you enjoyed the staff, casino and food. We definitely look forward to welcoming you back! 

Frequently asked questions about Harrah's New Orleans Hotel

How is Harrah's New Orleans Hotel rated?

Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews. 

When is Harrah's New Orleans Hotel open?

Harrah's New Orleans Hotel is closed now. It will open on Monday at 9:00 a.m. 

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