Harrah's New Orleans Hotel's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Harrah's New Orleans Hotel

3.9

About this business

History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more

Location details

228 Poydras St, New Orleans, LA, 70130, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9862 reviews
Select a rating
Heather Chin's profile image
Heather Chin 
8 years ago

Lost alot here couldn't hit for anything. But the staff is really friendly. 

Business response:

Hi Heather, glad that our staff was friendly and we hope that next time you win! 

Andre Kinney's profile image
Andre Kinney 
8 years ago

It's a good place for employment, because of the benefits and a chance to move up to different departments. It's going on two years since I first started working, I'm not going anywhere 

Kaylyn Jameson Hardy's profile image
Kaylyn Jameson Hardy 
8 years ago

Nice clean place. Nice friendly employees and free drinks. However the machines don't playoff much. I was there for an entire weekend and I don't hear many sounds of bells ringing for big jackpot winners. I play the same machines in Tunica win win. I need them to give up the money! 

Business response:

Hi Kaylyn, we are glad you enjoyed the hospitality of our employees and the drinks but are sorry to hear that you did win. We hope you are lucky with us next time! 

Jeffrey Sonka's profile image
Jeffrey Sonka 
8 years ago

Enjoyed myself.....first time in a casino....my wife and I stayed for a couple hours.....left with a couple hundred extra....I'd go back.....may not win each time....I have a limit....I stick to it...but I didn't want to push my luck and left while I was ahead....service was nice....no problems 

Business response:

Hi Jeffrey, thanks for taking the time to leave us your feedback and we are glad that you and your wife enjoyed your time with us. We hope to see you again in the future. Thanks! 

Steve Sprout's profile image
Steve Sprout 
8 years ago

Beautiful casino! Staff are friendly, but not outgoing. 

Business response:

Hi Steve, we are glad you enjoyed your visit but sorry to hear that you didn't find the staff outgoing! We strive to go out of our way to make sure our guests have a great visit so we appreciate you letting us know. 

Marta Santa Maria's profile image
Marta Santa Maria 
8 years ago

It was really cold, but it was a nice hotel. I will go back. 

Nick Zissimopulos's profile image
Nick Zissimopulos 
8 years ago

Terrible customer service. They do not know how to treat customers. 

Business response:

Hi Nick, thanks for taking the time to leave us your feedback and we are very sorry to hear that you had a bad experience. Please feel free to send us a message to elaborate so that we can address this with our team. 

Roland Tapia's profile image
Roland Tapia 
8 years ago

It was awsome I got some obey to play for my birthday from them!!!! 

Magdeline Anselmo Norwood's profile image
Magdeline Anselmo Norwood 
8 years ago

Loved the Australia Thunder Down Under MALE SHOW!! 

Frequently asked questions about Harrah's New Orleans Hotel

How is Harrah's New Orleans Hotel rated?

Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews. 

When is Harrah's New Orleans Hotel open?

Harrah's New Orleans Hotel is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com