Harrah's New Orleans Hotel's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Harrah's New Orleans Hotel

3.9

About this business

History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more

Location details

228 Poydras St, New Orleans, LA, 70130, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9862 reviews
Select a rating
Patty Tyler-Fulton's profile image
Patty Tyler-Fulton 
8 years ago

Aunt was mailed a coupon for a free nights stay, actually 4 free nights, but we only booked for one night, good thing, because their definition of free is not the same as mine. Charged her some type resort fee. 

Beth McGarey's profile image
Beth McGarey 
8 years ago

We had dinner. There were many food choices & everything we are was very good. The wait staff were friendly & very helpful. 

Shannon Gilbert's profile image
Shannon Gilbert 
8 years ago

The dinner buffet was expensive and terrible. I played some of the machines no luck. 

Sharon Dietrich's profile image
Sharon Dietrich 
8 years ago

Played 30 on my players card so we could park free for 24 hours. Only used $20 of my own money and played on that for 3 days. We got 2 free buffets but the machines could be looser 

Patricia Leoprayedup Byrd's profile image
Patricia Leoprayedup Byrd 
8 years ago

It's was an great experience, I wud luv to do it again 

Juan Rios's profile image
Juan Rios 
8 years ago

Either the casino are rigged or I have shit luck since I did not win anything lol either way I had fun 

Dalton Rawls's profile image
Dalton Rawls 
8 years ago

Will not be back....sorry customer service. I was sent on a wild goose chase for a free buffet.... then when I got in line ...they cut it off ... done......gulf coast is way better..p.s you might want to tell your security to stay off the iphones 

Business response:

Hi Dalton, we are sorry you did not have an enjoyable experience. We appreciate your feedback, and will be sure to relay your concerns to our property leaders. 

Janice Bendolph's profile image
Janice Bendolph 
8 years ago

Was in the Casino for two days order drinks never came turn service light on for machine nice casino just need some customer service never can a room with card always book 

Buddy How's profile image
Buddy How 
8 years ago

No restaurants except the buffet. The beer was good! 

Business response:

Hi Buddy, glad you enjoyed the beer! We have many other restaurants inside the casino including Besh Steak next to the Buffet, a food court with Fuddruckers, McAlister's, and Starbucks, as well as Acme Oyster House. On Fulton Street adjacent to our hotel you'll find Manning's Restaurant, Grand Isle, and Gordon Biersch. There is also a Ruth's Chris Steakhouse on the ground floor of Harrah's Hotel. We hope you'll come back again and give at least one of these restaurants a try. 

Frequently asked questions about Harrah's New Orleans Hotel

How is Harrah's New Orleans Hotel rated?

Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews. 

When is Harrah's New Orleans Hotel open?

Harrah's New Orleans Hotel is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com