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Harrah's New Orleans Hotel

3.9

About this business

History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more

Location details

228 Poydras St, New Orleans, LA, 70130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9862 reviews
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Ann Buchanan Baxter's profile image
Ann Buchanan Baxter 
8 years ago

The worst Harrah's casino that I have ever visited. Will absolutely under no circumstances ever visit again. The hotel is beautiful but the staff needs to find a different line of work. The Bell hops and the valet were exceptional. Very friendly!! The casino is also a beautiful place but even the casino host are the worst that we have ever met. We were supposed to have a 3 night hotel stay,$50 travel expense, $50 folio credit and the only thing we received was a one night stay. Drove all the way from North Carolina. I would ... read more

Leslie Hall's profile image
Leslie Hall 
8 years ago

Winner winner chicken dinner. As always I'll be back next April. 

Business response:

Hi Leslie, we look forward to seeing you again next year! 

Steven Delahoussaye's profile image
Steven Delahoussaye 
8 years ago

Great time......doubled my money.....stayed at the Harrahs in Vegas was really nice will stay there again..... 

Barbara Cramer's profile image
Barbara Cramer 
8 years ago

The casino was fine but absolutely freezing inside. Ended up leaving it was so cold. The hotel was just as cold. Everyone had on jackets and complaining. Don't quite understand why. The buffet for breakfast was horrible. Food was cold, when I complained that the gravy was cold the chef checked and stated "it isn't that cold". It shouldn't be cold period.. will not eat there again. Seems to continue to go down hill. 

Business response:

Hi Barbara, thank you for reaching out to us and we are very sorry to hear that you had a bad experience at the buffet. Our kitchen team did not address your concerns about the gravy appropriately and we have already discussed your review with them to make sure it is handled differently in the future. 

Stephen Schuler's profile image
Stephen Schuler 
8 years ago

Nice looking on the inside, but it's a casino. They exist to take your money, with a smile. McAllister's King Club sandwich was pretty tasty. 

Cindy Delatte's profile image
Cindy Delatte 
8 years ago

Hugeee casino !! We ate at the oyster house. It was amazing we shared one shrimp Poboy Omg it was sooo good Play 30 mins and get free garage parking for 24 hours. Not valid through the valet. 2hours is $10 

Business response:

Hi Cindy, glad you enjoyed your recent visit and the shrimp po'boy at Acme! 

Debra Murray's profile image
Debra Murray 
8 years ago

I love New Orleans���and the people and the food here is Amazing������ 

Frank Lott's profile image
Frank Lott 
8 years ago

Great Poker room, friendy dealers and great Narlins atmosphere! 

Cathy Schadler's profile image
Cathy Schadler 
8 years ago

Very nice Casino. Clean and people are friendly. Bigger than what I thought! Recommend going there. Like the Mardi Gras theme in the casino! 👍 

Frequently asked questions about Harrah's New Orleans Hotel

How is Harrah's New Orleans Hotel rated?

Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews. 

When is Harrah's New Orleans Hotel open?

Harrah's New Orleans Hotel is open now. It will close at 6:00 p.m.  

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