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Harrah's New Orleans Hotel
- Hotels
- New Orleans, LA
About this business
History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more
Location details
228 Poydras St, New Orleans, LA, 70130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lots of fun!!!! Nice and pretty and bright lights too. Was there with family and friends from Maryland.
Fun time. Actually walked out will a small win so I think that is a plus!
Worst hotel experience in my life...THEY arranged the trip...THEY arranged the airfare...THEY knew we were arriving at 10:55 am...and yet we had no room until after 6 pm... and the staff acted like they could care less... and
Floor staff on the gaming floor wasn't very attentive.
Business response:
Hi Steven, thank you for reaching out to us to let us know about your recent experience. We are very sorry to hear that our team wasn't attentive to you. Providing our guests with great customer service is our main priority. We apologize and appreciate you letting us know so that we can address this with our team.
I like it .its ok lots of fun Took all of my money and I won some .
Positively the worst casino I've ever had the misfortune of walking into. Almost every blackjack dealer was flat out mean, dealing too fast to enjoy the game and seemingly incapable of conversation or dialogue at all. First time ever quitting a winning streak, but no fun to be had there. Never again.
Business response:
Hi Ami, we are very sorry to hear that you had this experience on your recent visit to our property. We want our guests to have fun and experience incredible hospitality when visiting us so we are disappointed that didn't happen. We appreciate you letting us know so that we can address this with the table games manager.
No complaints, I had a wonderful time everything was great and I will be back
I enjoyed the food, the staff was friendly, and the smoke free environment was a big plus.
We had a great time BUT both times we saw roaches running out where we put our drinks at th side of the slot machines. I was totally freaked out. That was a total turn off.
Frequently asked questions about Harrah's New Orleans Hotel
How is Harrah's New Orleans Hotel rated?
Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews.
When is Harrah's New Orleans Hotel open?
Harrah's New Orleans Hotel is closed now. It will open tomorrow at 9:00 a.m.
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