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Hard Rock Cafe
- American
- Memphis, TN
About this business
Established November 14, 1997, Relocated July 3, 2014 From the heart of our nation's music capital, Hard Rock Cafe Memphis offers fresh, delicious American cuisine from the city so loved it is mentioned in more than 1,000 commercially produced songs. For almost two decades, guests of Hard Rock Cafe Memphis have savored world-class flavors and experienced impeccable service. Our new location features brand new memorabilia from local legends, convenient valet parking, and our amazing scratch-recipe menu offering savory appetiz... read more
Location details
126 Beale St, Memphis, TN, 38103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great place to spend our last night of vacation. The whole family commented on how amazing our server was. We had a beautiful view of the chandiler upstairs. The food was spectacular and the music had something for everyone. There was not a complaint from all 7 of us.
Business response:
Hello Tracy! Thank you for the 5 star review! So happy to hear you and your family had such a great time. Do you remember who your server was? We love passing compliments along to them! Hope to see you again soon!
Amazing food & amazing staff!! Will be back for sure.
Business response:
You rock Valerie! Thank you for the 5 star review! Come back and see us soon!
Wasn't busy at all and took 20 Mins to get a waiter and drinks. Food was good after wait
Business response:
Hi Mikel! We are sorry your visit started off rocky, but are happy to hear you enjoyed the food. Can you please tell us what day you visited so we can speak to the staff working to make sure this doesn't happen to future guests? This is definitely not how we operate. We hope you will give us another chance to provide you a true rock star experience.
This is the place to visit if exploring Memphis! We had our wedding reception here and it was spectacular!! Highly recommended!
Business response:
Thank you for the great review and rockin' rating Sharina! You are a rock star! 😀
Awesome ppl... Wayne, tasha, Tiffany you guys were so cutious and gave amazing service... Totally coming back...
Business response:
Thank you Jenn! We will pass along the compliments to Mr. Wayne, Tasha and Tiffany! Come back soon!
Great service and food was exceptional. I tried their new pulled pork sandwich, yum. Thanks for the great visit.
Business response:
Thanks Michelle! We're glad you enjoyed your food! We hope to see you back soon! \m/
Food was cold and service was horrible. The host was super friendly but it took forever to place our order and get our cold food. No beverage refills, Bill was wrong. Wouldn't go back.
Business response:
We are sorry your visit fell below our standards. We really appreciate your business and feedback, as we see it as an opportunity for us to improve. Were you able to speak with a manager about your food and service before leaving? - It is always our intention to ensure that every guest leaves happy. I would love to know more about your experience and what day and time you came in. Please feel free to reach out to me via email at memphis_sales@hardrock.com or give me a call at the Cafe at 901-529-0007. We hope that you will g... read more
Watered down Patron is whats being served now like we don't know the difference. A BAD Business venture!!
Business response:
We are sorry your visit fell below our standards, Mario. I assure you that our bartenders are ABC certified and are trained to pour the appropriate amount of ounces per drink. Were you able to speak with a manager about your drink before leaving? It is always our intention to ensure that every guest leaves happy. We hope that you will give us another opportunity to provide you a true Rock Star experience.
Seems that they needed more behind the bar, considering how busy it was. Waited a long time for a drink
Business response:
Hi Michael! Our expectation is rockin' service and we always intend to create 5 star experiences! We are entering our busy season, so occasionally there will be longer wait times, but we try to accommodate every guest as quickly as possible. Sounds like it was a pretty happenin' night! We hope you'll give us another opportunity to serve you soon!
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 3.9 star rating with 2,887 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is closed now. It will open at 9:00 a.m.
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