Hard Rock Cafe's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hard Rock Cafe

3.9

About this business

Established November 14, 1997, Relocated July 3, 2014 From the heart of our nation's music capital, Hard Rock Cafe Memphis offers fresh, delicious American cuisine from the city so loved it is mentioned in more than 1,000 commercially produced songs. For almost two decades, guests of Hard Rock Cafe Memphis have savored world-class flavors and experienced impeccable service. Our new location features brand new memorabilia from local legends, convenient valet parking, and our amazing scratch-recipe menu offering savory appetiz... read more

Location details

126 Beale St, Memphis, TN, 38103, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,887 reviews
Select a rating
Stephen Watson's profile image
Stephen Watson 
7 years ago

The food and the service were both good, but the meal was overpriced. 

Business response:

Hi Stephen, glad to hear we had good service and food, but disappointed that our pricing wasn't where you felt it should be. We definitely push for high quality ingredients and great team members preparing every plate and creating an experience that rocks for each and every guest! 

Ronald Heaston's profile image
Ronald Heaston 
7 years ago

Great food great service Steak was to die for ,, I loved it ,, Went on my birthday and I will be back soon as possible 

Business response:

Thank you so much for the great review! We always love taking care of our guests!! 

Gjermund Stenerud's profile image
Gjermund Stenerud 
7 years ago

Sorry, have to say that this was not that I'm used to in other Hard Rock Cafes, waited 30 minutes before we got the menu. Waited another 30 minutes before we got our first ordered beers. When we finally after a long time got the food it was very good. At this time the Restaurant was half filled and the service should have been a lot faster. 

Business response:

Hey Gjermund, Thank you for your candid review! We are so sorry you didn't have an experience that rocked. Can you call us to make it up to you? 901-529-0007 

Giovanni N Chely Solano's profile image
Giovanni N Chely Solano 
7 years ago

We have been all over the world and the ribs and salmon was one of the best we have tasted! The service was also great. Will come back every time we are in Memphis. 

Business response:

Thanks for the kick ass review! Do you remember who your server was? We'd love to pass on this great review. YOU ROCK! 

Vittorio Oliverio's profile image
Vittorio Oliverio 
7 years ago

The food is always good, the atmosphere was always good. It was not very busy when we went but the waiter was excellent 

Kevin Cheek's profile image
Kevin Cheek 
7 years ago

Amazing food and customer service. Waitress was great. 

Robin Durham's profile image
Robin Durham 
7 years ago

Very nice atmosphere and friendly staff , I did not order any food ,but what I could see the food looks pretty good to. The music was a little loud but I'm okay with that, just being downtown in Memphis Tn and having a good time matters to me, plus, I love the location of this bar and grill. 

Business response:

Thank you Robin! Come back and see us and order some food next time! Hope you have a great week. 

Katie Jayne's profile image
Katie Jayne 
7 years ago

Great food , great atmosphere and our waiter Miles was fantastic 💖 

Business response:

Thanks for your feedback Katie! We will let Myles know he rocked your visit! \m/ 

Naiomi Clarke's profile image
Naiomi Clarke 
7 years ago

I quite liked the Hard Rock Cafe.....but last Saturday night left a sour note on everyone. We were left standing in 30degree heat while they "Set up" for an hour. Even after repeatedly asking just to go sit in the kool. And once opened.....the upsatirs bar was not opne, had one waitress whom was run of her feet trying to fill orders of food and drinks. Not very pleasant for first time visitors to Hard Rock!! 

Business response:

We are sorry your visit fell below our standards. We really appreciate your business and feedback, as we see it as an opportunity for us to improve. Were you able to speak with a manager about your service before leaving? We did have a full venue buyout on Saturday, so we did have to close down the cafe for a bit to prepare for that event. - It is always our intention to ensure that every guest leaves happy. We hope that you will give us another opportunity to provide you a true Rock Star experience. 

Frequently asked questions about Hard Rock Cafe

How is Hard Rock Cafe rated?

Hard Rock Cafe has a 3.9 star rating with 2,887 reviews. 

When is Hard Rock Cafe open?

Hard Rock Cafe is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com