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Haley Toyota of Roanoke
- Car Dealers
- Roanoke, VA
About this business
Serving the customers of Roanoke for the last 20 years, we have earned a reputation for customer service and comprehensive care. Perfectly situated for all drivers in the Salem, Lynchburg, Christiansburg, and Blacksburg area, Haley Toyota of Roanoke is experienced and committed to always putting our drivers first.
Location details
1530 Courtland Rd NE, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Shout out to Ricky Rigney for the best car experience ever going thru TrueCar. We did everything by text and he followed thru with the 1 hour promise at the dealership to trade the cars. Thanks to Dewey the manager who came out and checked on us before we left !!
Business response:
Thank you Kim for your business and your review.
Business response:
Thank you for the rating, Chad. We're sorry to see you're not happy with your experience at Haley Toyota of Roanoke. Please PM us your number so we can learn more about the events that led to your review. All the best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
My Husband and I was very happy with the service and expertise given to us by Keith Morris. He went well above the normal salesperson. He met us at the door when we carried our new truck back to get running boards installed. He checked on us every hour and even gave us a rental car to go to the Mall. We have dealt with other dealers but never again. Haley Toyota has our business.
Business response:
Shelia, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to Haley Toyota of Roanoke. I'm happy to see that your visit reflects these values and that Keith assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Business response:
I'm sorry to see you're not satisfied with your time at Haley Toyota of Roanoke, Matt. Please reach out to me at your convenience. I'd like to hear about the events that led to your review and see what can be done to turn things around. Regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
The most painless car buying experience ever. We were so pleased with the process and so excited for our new car.
Business response:
Thanks for your fantastic review of Haley Toyota of Roanoke, Tammy. It's great to hear you're so pleased with your car buying experience. Please let us know if we can do anything else for you. Regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
I've been looking to buy a new car for several months now and about a week ago decided to go to Shelor. While there they gave me the run around and tried to do me dirty on my car I was trading in. Needless to say I didn't leave that day with a new car. I was sitting at home the other day and decided to go Haley Toyota's website. I figured no matter what it was going to be exactly like Shelor. I'm proud to say that it was the quickiest and most painless process to get my new car. Not only was my salesman Ricky amazing but he ... read more
Business response:
On behalf of the entire staff at Haley, THANK YOU for allowing us to serve you Brittany Renee Beheler. Your kind words are appreciated and we will all look forward to having you as a customer for years to come! Truly, Chuck Baker and Haley Toyota of Roanoke Lindsey Drum
Great environment, good vibe, and excellent people!
Business response:
Thanks for sharing such kind words about your time at Haley Toyota of Roanoke, Richie. Let us know if we can do anything for you. Regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
If you bring up problems to the upper management they just blow you off. Ex. Noise coming from the engine that wasent there before. Replied was it's suppose to sound like that. But it didn't before. Not honoring their agreements that was taken out at time of sale sale.
Business response:
Thank you for giving Haley Toyota of Roanoke such an excellent star rating, Todd! If you have any further needs, do not hesitate to come back in for a visit. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Frequently asked questions about Haley Toyota of Roanoke
How is Haley Toyota of Roanoke rated?
Haley Toyota of Roanoke has a 4.3 star rating with 1,656 reviews.
When is Haley Toyota of Roanoke open?
Haley Toyota of Roanoke is closed now. It will open at 8:30 a.m.
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