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Haley Toyota of Roanoke

4.3

About this business

Serving the customers of Roanoke for the last 20 years, we have earned a reputation for customer service and comprehensive care. Perfectly situated for all drivers in the Salem, Lynchburg, Christiansburg, and Blacksburg area, Haley Toyota of Roanoke is experienced and committed to always putting our drivers first. 

Location details

1530 Courtland Rd NE, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.31,656 reviews
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Barbara Nunnally Kerlin's profile image
Barbara Nunnally Kerlin 
8 years ago

Business response:

Thank you for taking the time to rate your experience at Haley Toyota of Roanoke, Barbara. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Sharon Johns Forbes's profile image
Sharon Johns Forbes 
8 years ago

In for 25,000 mile service on Prius, out in under an hour. Friendly and thorough. 

Business response:

Thank you for leaving us this wonderful review of your experience at Haley Toyota of Roanoke, Sharon. I am pleased that our staff was able to provide you with a quick and thorough service experience. Please feel free to reach out to us with future auto needs as we are always here to help. Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com 

Jeremiah Cash's profile image
Jeremiah Cash 
8 years ago

Good service and they know what they doing just kick back and let them do what they need to do 

Business response:

Thanks for the glowing review of Haley Toyota of Roanoke, Jeremiah! We appreciate your kind words. Please let us know if we can help you with anything else. Best, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com 

Chelsea Smith's profile image
Chelsea Smith 
8 years ago

I recently made a review over the weekend rating 1 star on Facebook, and a formal complaint to the BBB because of a repair incident at their Body Shop. I contacted the Fixed Operations Director, Hoyt Parris, about this today and he was very apologetic, genuine, and seemed sincere. We worked out an agreement that my husband and I are satisfied with, and we will return for future business with Haley Toyota! We appreciate the efforts that were made, and it showed us that they really do care about their loyal customers. I will a... read more

Business response:

Thank you Chelsea. 

Dottie Hilton Pafford's profile image
Dottie Hilton Pafford 
8 years ago

Business response:

Thank you for the awesome rating, Dottie! We are very happy to see that you were so satisfied with your experience at Haley Toyota of Roanoke. We look forward to serving you again in the future! Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Marah Bray's profile image
Marah Bray 
8 years ago

Business response:

Thank you so much for this great rating, Marah! We are pleased that your experience with us was so positive. Please feel free to call or stop by if there is anything else we can do to help you. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Regeana Lee Sandidge's profile image
Regeana Lee Sandidge 
8 years ago

Thanks Patty. Great � customer SERVICE. Came in under Warranty and was taken in immediately. I love the new system. The new store. 

Business response:

Thanks, Regeana! We appreciate your five-star review and business. It's great to hear that Patty took care of you. Please let us know if we can do anything else for you. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Amanda Lynn Forbes's profile image
Amanda Lynn Forbes 
8 years ago

Visited Haley Toyota yesterday and the customer service was next to none! I had a wonderful experience and would highly recommend it to anyone wanting or considering a new Toyota!! 

Business response:

Thanks so much, Amanda! We appreciate you sharing your experience. Please let us know if we can help you with anything else. Take care! Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Holly Orange's profile image
Holly Orange 
8 years ago

Top notch ! Everybody was awesome customer service was great 

Business response:

Thanks for the great review, Holly! Come back and see us again sometime. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com 

Frequently asked questions about Haley Toyota of Roanoke

How is Haley Toyota of Roanoke rated?

Haley Toyota of Roanoke has a 4.3 star rating with 1,656 reviews. 

When is Haley Toyota of Roanoke open?

Haley Toyota of Roanoke is closed now. It will open at 8:30 a.m. 

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