This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Haley Toyota of Roanoke
- Car Dealers
- Roanoke, VA
About this business
Serving the customers of Roanoke for the last 20 years, we have earned a reputation for customer service and comprehensive care. Perfectly situated for all drivers in the Salem, Lynchburg, Christiansburg, and Blacksburg area, Haley Toyota of Roanoke is experienced and committed to always putting our drivers first.
Location details
1530 Courtland Rd NE, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Thank you so much for giving us an excellent star rating, Dylan. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
I had an appt. for my 20,000 mile service & something is broke on my car & I was told I needed an another appt. for them to look at it ............ i guess they bill Toyota for each visit so if i have to come back more money for them & when i buy my next car it will not be there
I got the deal that I wanted on the model I wanted. The salespeople were quick to help us and were knowledgeable of the inventory. The folks I worked with were fantastic. Special thanks to Donna Fulton and Rob Buster!
Made an appointment approximately 3 weeks ago for an oil change and for warranty work to check my AC since it wasn't cooling well and my Entune system since it reboots at will. When I arrived today I was told all they can do was the oil change since the technicians aren't in on the weekend. I asked why someone didn't call me stating this since I'm 1 hr away and I would have rescheduled when a technician was available. Totally unacceptable. I walked the lot while waiting 1 hr for an oil change and saw a used 2015 Taco 4x4 TRD... read more
Business response:
Hey Allen, Chuck Baker, General manager at Haley Toyota. I apologize for your experience today. That shouldn't have happened. I will have my service director, Hoyt Parris, contact you Monday to see if we can make up for what happened. We look forward to making things right. Chuck
Professional setup and very friendly staff. Everything went smoothly and fast.
Business response:
Thank you Jack for your business.
Haley Toyota has been great to me a few hundred times in the past with our family cars. But purchasing my first brand new car with them this weekend just showed once again how amazing they are. Thank you Matt Gibson for your hard work, patience and kindness as you helped us find the perfect "commute" car for me! (And even took the extra time to show me how to use all the gadgets!) I LOVE my new Camry, and wouldn't go anywhere else for car service or sales! Best car dealership, hands down. ❤️
Business response:
Thank you Lauren for your loyalty.
Employs sales people who lie to customers and when reported to them does nothing. Salesman still works for them.
Business response:
Mr. Blalock, your salesman is out indefinitely with health issues. Feel free to contact myself, Chuck Baker, if there is anything I can do to help you.
Business response:
Bradly, I am concerned by your rating and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. Hope to hear from you soon. Regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Frequently asked questions about Haley Toyota of Roanoke
How is Haley Toyota of Roanoke rated?
Haley Toyota of Roanoke has a 4.3 star rating with 1,656 reviews.
When is Haley Toyota of Roanoke open?
Haley Toyota of Roanoke is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com