This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I started getting my taxes done at the ***********, ** location and this is the last year i will be going there... Here's why:Last year my tax "professional" told me in an email that i still have that I would be exempt from paying a part of my taxes back to the government (which i though was super fishy because how would i possibly be exempt)??? But I was like okay great that's a weight lifted off my shoulders... then i went to pick up my taxes and was hit with a almost $2000 dollar **** to pay back. What happened to being e... read more
************* is taking advantage of retired people who are on a tight budget, by Price Gouging them with their different online programs for State and Federal tax forms. Then there's the process fees."
I did my taxes in January of 2021 with the H&R Block in ********* ****** and I called her in February 2021 to look into my taxes cause they took out more money and she said she would but I never got a call back so I called the ********* ****** office and asked for her to call me back and she left me a voicemail being rude so I go in today April 2,2021 and she started yelling at me I told her that she didnt have to yell and that all I asked her was to look into my taxes and she said if you would answer your dam phone and I to... read more
I filed my taxes with HR Block and the tax preparer messed up on my taxes resulting in me getting reviewed and not receiving my stimulus for my family. I called HR Block since I'm owed $18,000 from ******* and can't get it because they messed up and claimed they would give me a refund for my filing fees. Well now they completely ignore me and haven't received any refund or response "
On January 16, 2021 I filed my taxes online using *********. I received emails stating that my ************** and my State ****** was submitted. I then received a text message on February 6, 2021 from H&R Block that stated "HRBLOCK: You must resubmit your return before it can be filed. **** in to ****************************** to resubmit." I then received another text on February 6, 2021 stating "HRBLOCK: Your ************** return is on hold due to a federal return issue. Fix the federal to process the state." I signed in ... read more
After spending hours filling out my tax return, I contacted the support team to remove an optional $89 "**************" service prior to filing (there is no way to amend your cart otherwise). After verifying my details and indicating to the customer support representative that I simply wanted to remove the service, I was surprised to find that all the information was completely erased - eliminating hours of work. No warning was provided that this would even be a possibility and the next rep I spoke with to see if recovery wa... read more
My review is not against any franchise of ***********, but of the online Tax Filing software. I tried to file my taxes, with a contribution to retirement, which qualified me for the *****'s ******. Checking ******* website, I do seem to qualify for it (over 18, not a dependent, not a student, and *** less than $32,500).The software extorts me to buy their $50 Deluxe package to claim the credit, or they won't e-file my taxes. I can print it out, but they try to scare you into: Are you sure you want to do that? There's an erro... read more
I have used ************* since I started filing taxes. I contacted customer service today to find that they have outsourced my private information to ***************. Since they do not share our same laws. They are not obligated to keep my address, social security number or all my kids social security. BE **** of their new business choices.
H&R Block customer service is absolutely horrible, truly unprofessional and disrespectful. ******* my taxes off and asked for them to call me before doing my taxes, so I scheduled time off work to do my taxes over the phone. They said they had no idea when they would get around to my taxes.I called H&R Block customer service and got the run around from rude agents for over an hour. They kept putting me on hold, then transfer me to someone else, then have me repeat myself trying to get help. The customer service reps at H&R B... read more
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com