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H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They take your tax documents and promise to do your return then never call you back and close down their phone lines. Nobody answers the phones and you have no way of getting in touch with the tax professional you were working with. Highly unprofessional.
I purchased the premium software from H&R Block website for business taxes. installed the software and did my business taxes with great difficulty ( small business single owner business tax return) . the program continuously gives errors after audit but it does not offer any guidance or help in resolving the error. Finally finished the return and e-filed with ***. when I attempted to open the program to check the e-file status the program crashed. I get this error message every time I try to open the program " this software ... read more
DO *** FILE YOUR TAXES ONLINE WITH HR BLOCK!!!!!!I had a horrible experience with the online service. ******* ********* , made up that I owned two companies when in fact they were two vendors who paid me for services using a 1099 form. How can you make a mistake like that ? Then she will get online late at night and would respond to one of my emails , when I responded right away , she will not respond .I have used HR block for over ten years with great experiences. One bad fruit will destroy your customer service skills, and... read more
H&R Block fraudulently claims ******** 8962 is required to file taxes in 2021. It forces users to use the premium version to file this form, however on the subsequent screen acknowledges the form is not required in 2021 due to the ********************. Having automatically added its premium version to a consumers cart however, it will not provide the ability to remove that item and forces free users to pay for premium which it acknowledges is not necessary. The free version irreversibly ceases to be free at this point as the... read more
Dear Customer Support TeamI would like to file a complaint regarding my tax experience with H&R Block at -------------------. ************ was my tax professional. I realize my tax situation was complicated because I was behind on filing 2016 - 2020. I hesitated on filing a complaint based on the complexity of my situation. Once I observed the ease of the process my husband had when filing his taxes with the same situation, I feel I need to express my concerns, and if possible get some compensation for my experience. Below a... read more
I was looking for a tax preparer that would be cheaper than the one i had been using for years. When i called *** they said it would be $160. That was less than what my current tax preparer was charging so i decided to use *** at ***************************************************. When they got back in touch to let me know my taxes were finished i was informed it would be $288. That was a complete bait and switch from what i was told and alot more expensive than my current tax preparer. H&R block was misleading and deceitfu... read more
I filed my taxes at your store (1735 first ave, ********, **) at the end of march. The first tax person I worked with in that store suddenly left for an extended vacation without informing me (I only found out when returning to the office to finish my returns.) So I was assigned another person a few days later. But that's not the worst.Last week I needed a copy of my 1040 so I activated my online H&R Block account. None of my 2020 tax forms are there. I called and was told to wait 24 hours, which I did. Nothing showed up und... read more
Wish I would have read these reviews before I took my taxes to them. I can see why they have such low ratings. We brought our taxes to them over a month ago. During that month, I went back and forth between them and my lawyer. The H & R employee was persistent that she needed me to fill out a form for an inheritance that I received. The lawyer was surprised that they were even asking for it, saying that they should know I did not need one. I tried to explain this to the ** worker, she continued to argue with me, disagreeing ... read more
Hello. In the past my dad had filed my taxes for me and last year I did them myself using Turbotax. But I wasn't really sure if I was doing it correctly, so this year I decided to use a H&R Block location in *******************************************************). My wife and I went to that location on March 5th at 7 PM. We had an appointment with one of the tax preparers, ******* *******. Right before that time I got a call from the office saying that Ms. ******* would not be able to make it. I said that my wife and I woul... read more
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is closed now. It will open tomorrow at 8:00 a.m.
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