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H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had my taxes prepared at the H & R Block at *****, ****. My taxes were done incorrectly and received a notice from the Indiana *** stating my taxes were done incorrectly. had to pay the **** *** and the *************** Tax 2 times, and now have to pay the Indiana *** $73.19 in penalties and interest, instead of getting $351.00 refund. I could have **** up my taxes doing it myself instead of paying $265 to these people to mess them up. I feel that I should receive back some compensation for their mistakes.******* *.
I submitted my small business taxes to ******* ****** at the H&R Block at ******************************************* at 2p on March 12th, 2021. As of today on June 5th, 2021, he told me over the phone that he hasnt gotten started on them. The male receptionist that ** booked with at the outset intentionally withheld useful information that ** learned about from a different office, and admitted it once I noted the omission.Mr. ****** was unapologetic about discarding my submission and was audibly excited to recommend that I ... read more
I made an in person appointment for 10:00 AM on Apr 02, 2021 at the ********** **************************************************** H&R Block location. I showed up for my appointment at 10AM and ******** ******* told me that they do not do face to face appointments anymore and I would either have to do my taxes online or drop my taxes off for pick up later. I was very confused because I had those options online but I chose the face to face appointment. As I was giving Dayanire my documents a Caucasian couple walked up and sa... read more
This tax season was my first experience with * and R Block. I was very disappointed. First of all I was given an appointment with someone who was not a tax expert (receptionist) who was also not even there, thus my appointment was not honored. Needless to say this brought frustration and angst from the start. When I finally got in a few weeks later, after needing to file an extention, I was misquoted even though there are advertisements everywhere about "no surprises" concerning fees.I think the entire process was unethical ... read more
My tax preparer ******* ****** FAILED TO: file my taxes as I requested, communicate effectively with me despite my MANY efforts, and treat me as a valued customer. She made a mistake that has had adverse effects on my finances and although she admits it was her error, she has refuses to take any steps to make it right or even apologize. Not to mention they over charged me and could not explain why. I still am fighting to get explanation of my **** which seems outrageously high for a single person. I complained to corporate a... read more
Can I give 0 stars? The H&R Block software is dated and not user-friendly. After about 6 hours of tedious data entry, we completed our Federal and State returns, and clicked to add "Professional Review," for safe measure. However, once we added the $80 feature to our cart and realized that the "Professional Review" would not cover the stock sales on our Return, we immediately decided to delete that feature and have another CPA firm review the taxes. However, unlike any other business where you are able to **** **** ****, H&R... read more
PLEASE ***** **** PLACE AT *** COSTS. ***Y ARE LISTED AS ****** AND DIDN'T INFORM ANY CUS**MERS OF **** WHILE HAVING *** OF OUR TAX PAPERWORK ***RE. WE WERE **LD **DAY **** WE ARE GOING ** BE LATE ** FILE AND ******** RECEIVE A ******* EVEN THOUGH WE FILED MONTHS AGO. *** ***** *** ILL AND REFUSES ** TAKE RESPONSIBILITY FOR NOT HAVING HER STAFF *********** WITH ANY CUS**MERS. *** ***** LINES WERE DOWN FOR ****** TWO MONTHS AND *** ******** *** ******. MY ******* *** **LD **DAY **** "**** SIMPLY ISN'T TRUE" EVEN THOUGH HE WEN... read more
NIGHTMARE!!! In March, I met with an H&R Block accountant, and provided nearly completed tax forms, with all necessary documentation and information. I have done my own taxes for 40 years, and I spent days putting the information together. But with some significant financial changes this past year, I wanted a "qualified professional" to review and ensure there were no errors. **** *******. After numerous efforts in recent weeks to find out about the status of my return (and being assured that my return would be filed on time... read more
H&R Block is taking advantage of consumers. If you owe taxes and pay through the reccomended link in H&R Block software, pay1040, the fee for using a debit card is over 2% but if you go on to the actual pay104p site it is less...and if you go into ******* site, there are alternate pay sites that only charge $2.55 for using your debit card. Why doesn't H&R block tell you that they are making a percentage of your payment?!?! That's dishonest. It should be illegal to take advantage of people like that. "
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is closed now. It will open tomorrow at 8:00 a.m.
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