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H & R Block
- Finance
- Naples, FL
About this business
Location details
9960 Business Cir, Naples, FL, 34112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
SCAM SCAM SCAM! Do not do your taxes here if you can do them yourself. They made me pay over 400 dollars for my taxes, and it was not even that complicated. Then messed up my taxes and I haven't even gotten it back yet. Tax rep didn't even know what she was doing! Probably messed up more than just that. They can't even give me a chance to get a refund because their system is having "issues". I will NEVER go them again!
I uploaded all my tax information online, like I did last year. I uploaded everything in February. I kept looking at the site and was told my "Taxes were in process". What happened was the lady that did my taxes last year no longer worked there. So my taxes were sitting there with no one to help get them done. I kept calling and leaving messages to ask when they were going to be done. As most full time people who have a full time house, I forgot and didn't check until 2 months ago. I was LIVID. I get a call saying that the l... read more
The local office that does my taxes is amazing, friendly and helpful. for 2020 I had the tax identity shield feature added. It worked really well so I renewed it this year. The letter gave me the wrong web address to activate. The Membership code doesn't work on the correct web address. The customer service concierge hotline has been a nightmare of passive aggressive fake nice lies, hang-**** etc. They wouldn't take notes. Wouldn't create a case or give me a case number. Transferred me multiple times. Took my info and promis... read more
They are supposed to be tax professionals but make critical errors on my tax return. Then they tell me they are going to refund my filing fee because the error caused me to have to take time from work and a delayed student loan that was on a dead line. The refunded filing fee of $100 never came. Called and was transferred to 4 different people. The 4th person never answered after a 50 minute wait. Terrible service.
You're better off going elsewhere to get your taxes done. I was a regular customer of h and r ********************** but that's all about to change. I got my taxes done there and I had worked for the *** for about a year so they did an employee audit on me. I paid h and r block to take care of the issue and after over $300 of their fees on top of their "piece of mind " bull s*** that they make you believe they're going to take care of everything, I still haven't received my refund and they still refuse to do anything about i... read more
DO NOT WORK WITH H AND R BLOCK! We have been in a mess with them before taxes were do. MONTHS later, I am still trying to get my taxes filed. After a long month of not hearing a word from anyone despite my efforts to contact them, the tax "pros" excuse was, "I just kept putting it off...". Now that are taxes are late they still decided to charge me the fees for this awful experience. After requesting a manager contact me, you guessed it... it took WEEKS! Finally, ****** from the ********* **, emailed me offering me $50 for t... read more
We made an appointment with ********************** on ****** ** in ******* due to a notice we received from ******* about stimulus money in the amount of $1500 we potentially owed back. When we arrived for our appointment at 11:50am, our appointment was at noon, the lights were on, and a coat was on a chair, but the door was locked. We thought, ok, it opens at noon, no biggie. **** came, and no one came to the door. We waited and finally called the number on the door, and as I was speaking to someone at the call center (not ... read more
Absolutely the worse tax filing experience! To keep a long story short, Used ********************** to file taxes this year and they cost me a $1,200 Dollar mistake. Got letter from *** after filed and was notified that ********************** put one of my W2's under my WIFE'S income!!!!! How a "professional and reputable" company makes such an obvious mistake and will not help their customer is beyond me. Must be amateur hour over there. DO NOT USE THEM!!! ***** ******!!!
One of those times where you wish leaving 0 stars was an option. I don't even have the energy after all the back and forth to write out every detail but long story short, they made a huge error on my taxes, I caught it, they were supposed to send an amended return, didn't, *** thinks I owe money that I don't. Like pulling teeth to get them to fix THEIR error. Use any other company to file your taxes. Have your dog, or a baby file your taxes. It will certainly be better than using this nightmare of a business."
Frequently asked questions about H & R Block
How is H & R Block rated?
H & R Block has a 1.4 star rating with 520 reviews.
When is H & R Block open?
H & R Block is open now. It will close at 7:00 p.m.
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