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Gus Johnson Ford

4.3

About this business

Gus Johnson Ford is a local car dealer selling new and used Ford cars, trucks and SUV's in Spokane Valley, Wash. Our entire staff is committed to providing excellent customer service whether you are buying a new car or just in for an oil change. We have a great selection of vehicles, from sporty mustangs to hard working super-duty trucks. So, whether you need a new family car or reliable used vehicle our sales associates are ready to find just the right model and color to meet your requirements. Gus Johnson Ford is proud to ... read more

Location details

8300 E Sprague Ave, Spokane Valley, WA, 99212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,206 reviews
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Ken Menis's profile image
Ken Menis 
7 years ago

Yesterday my car got towed to gusts Johnson ford and they were able to get my truck in right away. I called 2 other ford dealers and they told me they could not even look at my truck until next week. It shows who wants the work and thanks to service adviser Keith 

Business response:

Gus Johnson Ford is so happy to hear about your experience! We're glad to help! 

Jeremiah Hummell's profile image
Jeremiah Hummell 
7 years ago

I bought my first brand new car yesterday. Nathan was very good and very knowledgeable of 2017 Ford Fusion SE I bought. I very happy with my new car and I will tell others to go to Gus Johnson Ford to get thier new car 

Business response:

Congratulations on your first vehicle purchase! 2017 Ford Fusion SE GREAT choice! Gus Johnson Ford appreciates your business and time to rate us 5 STARS! Enjoy your new Fusion! 

Deborah Wright's profile image
Deborah Wright 
7 years ago

It was so nice to visit with Gus Johnson, Gary Ally, and Norm. I LOVE Sam in Service. He's the best! 

Business response:

Gus Johnson Ford We are so thrilled you had a great time visiting our team! Thank you so much for taking the time to RATE US 5 STARS!!! We can't wait to see you again. 

Gary Wheeldon's profile image
Gary Wheeldon 
7 years ago

This is the sixth vehicle I've purchased from Gus Johnson Ford and it is the only dealership I will continue to shop at for purchases and service. The staff at Gus Johnson Ford is top notch from the sales floor to the service dept. and on to the parts dept. I can't believe people shop anywhere else. 

Business response:

Hi , Gary Thank you so much for your business with Gus Johnson Ford. We always look forward to seeing you. 

Stacie Magee Swayze's profile image
Stacie Magee Swayze 
7 years ago

We had an amazing buying experience with Gus Johnson Ford. Our salesman, Brady, was very helpful. He helped order what we wanted, kept us posted on the progress, and took great care of us when we picked our truck up. Ann in finance had everything ready for us, when the time came to complete our transaction. She was well versed in every aspect of the transaction, super upbeat and extremely knowledgeable. When the time comes to purchase our next vehicle, you can bet it will be from Gus Johnson Ford. 

Cassie Anderson's profile image
Cassie Anderson 
7 years ago

I brought our whole family out ( kids and all), the car I wanted to purchase was " being driven by the manager" since that is the " perk of being a manager" they can drive a car ( that is for sale) for personal use. He was out for the weekend so it wasn't available to be looked at / or purchased since it was parked in his garage at his house. ( but the car salesman assured me I could come back on Monday :/????!!) This is not the first time I have driven 30 min each way (with the kids :/ ) to look at a car and the manager had... read more

Business response:

Hi Cassie, We are sorry to hear that we didn't meet your expectations. We would like to discuss this further with you. If you could please call Jason Moran at 509-924-1000. Thank you for taking the time to review us. We look forward to hearing from you. 

Christina Clark's profile image
Christina Clark 
7 years ago

Keith always takes great care of me. Wouldn't take my truck anywhere else! 

Business response:

Hi Christina, Thank you for 5 star review! We are happy to hear about your experience here and look forward to seeing you again! 

Heidi Einecke Swartz's profile image
Heidi Einecke Swartz 
7 years ago

My service was great. I always appreciate them looking at all the different check points. I do need new spark plugs, which is good to know. But $350? Um, no. I'll be taking it elsewhere or having my son do those. Thanks! 

Business response:

Hi Heidi, thank you for taking the time to review us! To address your concern on pricing, spark plugs take about 2.5 hours to do on your vehicle. The location of the spark plugs require the service tech to remove the intake manifold. $350 is a close estimate to the total cost after tax and is a consistent price through out dealerships and shops. I hope you have a better understanding of our pricing. Thank you again for your time. :) 

Michael King's profile image
Michael King 
7 years ago

Dick, the service writer, treats us well. We tell him what we want done, and it gets done. The techs, there at Gus's Garage, are very knowing, professional, always ready to go the extra step. We keep coming back!! 

Business response:

Thank you for the outstanding review Michael! We appreciate your business and look forward to seeing you again! 

Frequently asked questions about Gus Johnson Ford

How is Gus Johnson Ford rated?

Gus Johnson Ford has a 4.3 star rating with 2,206 reviews. 

When is Gus Johnson Ford open?

Gus Johnson Ford is open now. It will close at 6:00 p.m.  

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