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Gurley Leep Ford

4.1

About this business

Ford joined the Gurley Leep Automotive Family in 1999. We're proud to hold the distinction of being the South Bend, Mishawaka, Elkhart area's only three-time Ford President's Award winner. As proud as we are of our achievements, they also motivate us to continue being the area's best Ford dealership. That's why our devoted sales team is committed to you! We want to make buying your new, used, or certified pre-owned car with us as enjoyable as possible. 

Location details

320 E Ireland Rd, South Bend, IN, 46614, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.1982 reviews
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Ty James Scharmach's profile image
Ty James Scharmach 
5 years ago

I would not recommend. they advertise X criteria guarantees your approval and even when you meet/ exceed that criteria you get ghosted by your half retarded sales person. they're not even decent enough human beings to call you back after receiving all of your personal information. good luck. you've been warned. 

Business response:

We are sorry to hear that, would you mind talking about your experience with your sales rep to our general manager, Nick Henckel? You can reach him at 574-291-6910 

Todd Mathes's profile image
Todd Mathes 
5 years ago

Worst garage around, this is the second time I took my vehicle there and both times they had it for a week. They don’t care if you have no way to work!! It’s a half hour fix but keep giving us the run around. And no communication. The only way I find out info is if I call or text them 

Jeff Ochs's profile image
Jeff Ochs 
5 years ago

I bought a car there on May 16th, and have yet to receive the title for it. What are they waiting for, Christmas? 

Tommy Funderburk's profile image
Tommy Funderburk 
5 years ago

Are you so busy that you can hang up on a potential customer? I was hung up on when he told the salesman we was not coming to look at a truck. Really!?! Just because we are not coming to look at this particular one? You have now cost your employer a bad review and no chance of ever doing business with us. Gurley Leep is this how you train your staff? 

Gavin Ackland's profile image
Gavin Ackland 
5 years ago

Worst customer service I’ve ever experienced! I recently purchased a new vehicle from a local dealership and they brought the vehicle to them to have repairs that were only covered under my Ford Warranty. After them having my car for 20 days I get the car back and it was given to me with more problems than it came in with!! The whole car shakes and makes a shuttering sound every time the car turns. I contact the dealership and they say they are willing to look at but if it wasn’t covered by ford warranty they would charge me... read more

Maddy Henderson's profile image
Maddy Henderson 
5 years ago

DO NOT GO TO THE SERVICE DEPARTMENT/BODY SHOP!!!! 

Susan Walker's profile image
Susan Walker 
recommend  Recommended
5 years ago

Even though another dealership messed up my engine in my car Gurly leap Ford has agreed to fix their mistakes if you’re having any problems with your Ford or Lincoln I would definitely recommend Ryan and their service department 

Gavin Ackland's profile image
Gavin Ackland 
recommend  Recommended
5 years ago

Eric is by far the best salesman I’ve ever worked with! He was upfront with everything and worked with my credit situation and got me a new car with an affordable car payment! I will definitely be buying more cars from him in the future! Thank you Eric you exceeded all of my expectations! 

Sheila Snodgrass Joseph's profile image
Sheila Snodgrass Joseph 
5 years ago

Within the 1st 2 weeks the car we just bought broke down.....and guess what.....it just kept doing it. Huge costly worst thing we have ever done 

Frequently asked questions about Gurley Leep Ford

How is Gurley Leep Ford rated?

Gurley Leep Ford has a 4.1 star rating with 982 reviews. 

When is Gurley Leep Ford open?

Gurley Leep Ford is closed now. It will open tomorrow at 9:00 a.m. 

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