Gunn Acura

New to acura 

on DealerRater

8 years ago

Frank's expertise Frank was very helpful with all aspects dealing with the purchase of my new vehicle before and after the sale. He walked me through all of the system settings for my use along with setting up my phone connections. 

JLG9 

on DealerRater

8 years ago

Sandy in Service is Awesome! I tried scheduling an appointment that required towing with what I came to learn was just a call center. After being disconnected twice, and having to explain my situation twice, I finally ended up in Sandy's capable hands. It was at the end of a very hectic day and I was very frustrated by this point, but Sandy listened and offered to call my roadside assistance to schedule a tow truck to pick my car up the following morning, She assured me she would take care of everything. And she DID! Not onl... read more

beb002 

on DealerRater

8 years ago

Great Experience As Always Sandy Lewis and the Service Dept. always provide great service and makes sure we are never inconvenienced. Not only did they provide great service to our vehicle, the folks at Gunn made sure that my wife had a loaner vehicle (unscheduled) to take care of daughter after early release from school. They are make sure all ends are covered. Thanks. 

RXL driver 

on DealerRater

8 years ago

Repeat Customer This was my third Acura purchase from Gunn - there's a reason (multiple) that I keep coming back! Love the service!!! All personnel are pleasant and work hard to make sure I was happy. 

ruth778 

on DealerRater

8 years ago

A Very Positive Experience This was my first contact and purchase from Gunn Acura, and it was a very positive experience. From the initial contact with the salesperson to the actual purchase the process flowed very smoothly. Mr. Tony Alvarez, the sales person, was very helpful while inquiring about the Acura I was interested in. When I went to the dealership he was very courteous and knowledgeable about the vehicle and took the time to explain the vehicle's features, etc. It has always been said that the first visit sets the... read more

B Bryant 

on DealerRater

8 years ago

Routine Maintenance Judy Pritchett continues to provide outstanding service. She is dependable, courteous, knowledgeable, and professional. She always is prompt to greet me upon arrival and makes the service visit very pleasant. 

rickn 

on DealerRater

8 years ago

Great service As usual, my service consultant, Judy Pritchett was superb! She is very knowledgeable, professional and pleasant to deal with. She does an excellent job of explaining what needs to be done and the expected costs. 

ieg1hbz 

on DealerRater

8 years ago

Great Car Shopping and Service Experiences Mike Juarez is a great guy. Made my wife and I feel comfortable and did not rush us at all. It was more like test driving with a friend that was knowledgeable than a salesman trying to push you to buy something. He was and has still been great at communicating with us and helping with any questions we may have. The other team members were very helpful as well. All around great shopping experience, and now that we have taken our RDX in for it's first service, all went well there as w... read more

Jmon2728 

on DealerRater

8 years ago

excellent service Will Chadry was our salesperson and he was probably the best we have ever dealt with. When we first arrived we asked for someone else. Wil did not care. That person was gone for the day. Will still took us for a ride in the SUV that we wanted to see as we had driven from another area to see it. Will told us the policies of Gunn Auto, told us about the vehicle, gave us as much information as he could. As we were leaving, Will even told us what time the salesman we asked for would be in the next day. Once we ... read more