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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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powding's profile image
powding 
11 months ago

Problems occurred after the purchase. Acura owners manual is less than 150 pages. Compare that to my 2019 Honda Pilot owners manual that is over 725 pages. Info in manual is cursory with no reference to obtain additional info and ZERO detail to do any maintenance by the owner. I down rated the review by two stars for this and an additional star for the salesman's response to my request for getting more information. There is no factory printed or online service manual. Only option is to spend $30 per day for online access to ... read more

Bailey2889's profile image
Bailey2889 
11 months ago

Leul from Acura Columbus is awesome! Ended up purchasing a TLX Type S and am out of state. He quickly got an offer ready and was always available to answer questions! Working with Leul and Acura Columbus was a pleasure! 

Business response:

Good news! Glad Leul could help. Thanks for coming to see us. Enjoy the TLX. - John Connelly Owner/Acura Columbus 

William Lam's profile image
William Lam 
11 months ago

The serves was excellent. Staff was kind, and very accommodating. Amenities are also very nice. Overall good experience 

Business response:

Hi William, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Feel free to reach out to us if you need anything. Have a wonderful day. 

anse232's profile image
anse232 
11 months ago

Steve is very knowledgeable and a very caring person. Steve took care of me and my family. 

aeburmeister's profile image
aeburmeister 
11 months ago

They have the best service team. They are friendly, honest, communicate well and take care of their customers 

LaShonda's profile image
LaShonda 
11 months ago

Pat was very sufficient and fast. Answered all my questions pertaining to my service! Will ask for him at every visit. 

Business response:

Hi Lashonda, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. 

Ree Ree's profile image
Ree Ree 
11 months ago

Ryan at Elite Acura is great! He kept me informed of my vehicles status and had me in and out! Great Service 

Business response:

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. 

thompsonhill.amy's profile image
thompsonhill.amy 
11 months ago

Very friendly and attentive dealership! Got me in and out in under an hour for an oil change. Pleasure to work with! 

LAURDRAG's profile image
LAURDRAG 
11 months ago

Everything was great. Car was fixed and cleaned in just a few hours. Eugene was great to deal with. He was very responsive and answered my questions and explained everything to me clearly. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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