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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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Oldlady11's profile image
Oldlady11 
10 years ago

Eceptional I was very pleased with the excellent and profession service I received!! Will was a great sales rep and he went way beyond expected service. I will do business here in the future 

chimico's profile image
chimico 
10 years ago

How it should be! My MDX is 10+ years old, but has only 91K miles. I bought it new here and all my service has been done by Gunn. I have always been treated fairly, and any service problems were attended to properly and promptly. I think the head of the Service Department, Mr. Long, runs a tight ship. I've had a driver's license for 60 years and can say without equivocation that this dealership, Gunn Acura, is the best automobile dealership I've ever dealt with. 

Carlos Ramirez's profile image
Carlos Ramirez 
10 years ago

Javier = customer service! I had my TLX in with the Gunn team for some repairs and Javier kept me updated every step of the way. We encountered slight delay, but Javier kept me informed as he received information from his team. If I had not heard from him, I would have started complaining under my breath. But he beat me to the punch with update. Thank you to Javier and the Gunn team for their great customer service. Thnx Carlos Ramirez 

Bob123's profile image
Bob123 
10 years ago

Helpful and courteous My wife and I appreciated the assistance provided by Andrew D"Souza through the decision to await for the 2017 MDX with all the safety features that are now available. We also appreciated his assistance when the car arrived. He clearly explained the key features and how tom operate them. Thanks for your help. 

hart2hart's profile image
hart2hart 
10 years ago

Perfect Window Tint GUNN did a perfect job in tinting our ILX. It looks as good as the factory tint that I have on my RDX. They did it the same day that I brought it in. 

field's profile image
field 
10 years ago

Sales Consultant Steven Boswell Mr. Boswell is very professional, knows his products, and explains the important features. After sales follow up shows he and the dealership are concerned that the buying experience works for everyone and customer satisfaction is very important. 

Louise's profile image
Louise 
10 years ago

Friendly, efficient, and quick Carla did a tremendous job of my most recent service visit. I was concerned about the cost of replacing my left front blinker, which involves quite a bit of labor these days. The cost was surprisingly reasonable. I needed an alignment, and they took care of that for me, too. Carla welcomed me as soon as I drive in, she called and filled me in during the service, called when service was complete, and met me when I arrived to pick up my car. And, I always love having my car freshly washed. Carla ... read more

Deborahpm's profile image
Deborahpm 
10 years ago

A1 vehicle maintenance, a long time coming I called a week before and also requested a rental. I spoke with Charles in the service department. He was professional, knowledgable and very accommodating. I wanted to have my air bag replaced due to the recall. He scheduled my vehicle for the maintenance, the air bag replacement recall and reserved a rental car for me. He sent me a reminder the day before. The day I dropped my car off he greeted me, he asked me what time he needed to have my ready. How awesome was that!! I always... read more

SandyG's profile image
SandyG 
10 years ago

Wonderful service department! I have been a Gunn Acura service department customer for the past 16 years. During that time I have purchased two new Acura vehicles from this dealer. I have always received excellent service from the service department. I have lived world wide and the Gunn Acura service department is one of the best I have seen, and especially the service manager, Larry Long! He is a customer oriented person and cares deeply about what the customer needs. When ever I had a problem or issue he always listens and... read more

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open tomorrow at 9:00 a.m. 

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