Gunn Acura

Hickers 

on DealerRater

5 years ago

Gunn Acura provided highly professional and timely service for my 2019 RDX. The staff is knowledgeable and working with them was very enjoyable. I would recommend Gunn Acura without reservation. Bob Hickerson 

Roberto Ramos Jr 

on DealerRater

5 years ago

Great dealership to do business with. Everything went how it was agreed. Quotes were honored during signing day. No surprise or hidden fees. Great experience. 

j mar 

on DealerRater

5 years ago

Staff was very friendly and very helpful. Fast service they text when ready. All around very nice. I will certainly recommend Gunn Acura to my friends and family. 

Tracy 

on DealerRater

5 years ago

The Visit and the Service advisor was ok. Price was fair, and the car wash and snacks were nice.. I just didn't like sitting there for 2 hours with no update.I had to call to find out the status of my vehicle no one ever called me. Also, for a b1 service it took a long time. 2 people who had come after me had come and gone, which prompted me to call about my status. 

Texmexlady 

on DealerRater

5 years ago

The advisor that made my appointment made it on the wrong day because he was talking to someone else while on the phone with me and not paying attention to what he was doing. I had to call back to correct the date. Took vehicle in for A1 oil change service. I was then told I need an additional fuel injection service, which was a mistake because technician did not check service history. A 15% discount was not honored by another rude service advisor, so my transaction was voided and then had to be done again by Carla. 

jenniebriggs 

on DealerRater

5 years ago

They were flexible and did a great job of communicating with me. Expectations were managed and met. The car was ready when I was there to pick it up and there was very little wait time involved. 

Noelia 

on DealerRater

5 years ago

I’m always able to get an appointment when needed and a loaner car. Was glad to see that lobby area was maintaining social distancing. 

ChuckW 

on DealerRater

5 years ago

The service writer was wonderful.... very knowledgeable and helpful. Unfortunately GUNNs idea of an oil change doesn't match what they post in their waiting room of just 30 minutes to get it done. I had an appointment for 1PM Friday 10/9/20 and didn't leave this place until 2:45 PM. There was no one in this place getting service. It was empty.... I am not going to take my car back here. I can get the same service done faster at Jeffy Lube. So why should anyone go here? 

Ninja 

on DealerRater

5 years ago

Oil and filter change went well as usual. I encountered courteous attendants at Gunn Acura. I appreciate the complimentary car wash. Thanks for taking care of my vehicle.