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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The personnel were attentive, courteous, and quick to respond to my questions. My car was done before I knew it. Overall great service. Friendly and welcoming.
Business response:
Thanks for the positive feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!
Very pleased with the service. Professional and friendly Very pleased with the service. Professional and friendly staff. Carla Rae Aguinaga was extremely helpful, very professional and friendly. She deserves top evaluations for each aspect of her performance.
Business response:
Thank you for choosing Gunn! So glad you had a great experience.
I love this dealership. From sales to services, it is all good! Everyone is so courteous and friendly. I especially want to say thank you to Carla my service rep. she is an outstanding employee and I always ask for her! She's a keeper, so hold on to her!
Business response:
Thanks for letting us know! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!
Great service. Always explain service being done and cost associated with the repair. Appreciate there is not a long wait and always answer any questions I may have.
Business response:
We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you and thank you for choosing Gunn!
I have nothing but good things to say about the dealership and employees. Very simple process and not one bit of high pressure sales tactics.
Business response:
Thanks so much for the positive review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!
I hv always visited & bought cars at Gunn Acura . They always provided me with special attention . I purchased my 2nd Acura at this dealership. Very happy
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Issues we had previously submitted were cordially addressed and resolved after visiting with Joshua Rice. We are very pleased with Joshua’s intervention to address our concerns, he offered his services in the future should we ever experience any problems. Josh has restored our confidence in Gunn Acura.
Where do I begin...made the appointment for 8am and showed up 30 minutes early. They were quick to get started and the service manager was efficient and communicative with me. Where it all started to go wrong was the news I needed new brakes. I asked them to write up a quote and I would review and come back another time. They completed oil change and alignment in 3 hours and I went to pay. They did not apply the oil change coupon so they had to rerun the invoice. The quote they provided was not for brakes, but for brake flui... read more
Business response:
Thank you for bringing this to out attention. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward.
Excellent as always every time I come in! The Service Managers kept me informed of the progress and if any other service is needed. Thank you...
Business response:
Thank you for your positive feedback! We are glad to hear you enjoyed your experience.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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