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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service that u received was horrible. My service representative was very unprofessional and not helpful at all. I had to be rescheduled from my initial appointment and then for the 2nd appt was almost rescheduled. His name was CJ Chris Johnson I believr and I don't want to deal with hime ver again. I have been a loyal customer for more then 15 years and now thinking about taking my business else where to include buying my future vehicle from another acura dealership.
Business response:
I appreciate your feedback, and I am truly sorry for the frustration you experienced with your recent service visit. I understand how disappointing it must have been to be rescheduled and to feel that your concerns were not handled professionally. Your loyalty over the past 15 years means a great deal to us and I appreciate it. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would also like to hear more about the details of your experience so we can learn from it and improve m... read more
Excellent customer service and great prices with multiple discounts. Very satisfied, would highly recommend this dealership.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Tom was great! Car completed in a reasonable timeframe with a reasonable price. Elite Acura - top tier.
Business response:
Hi Tiffany, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
We had a wonderful experience with Acura Columbus. The entire team was professional. There was very little pressure because they are confident in their product.
Business response:
So glad to read — thank you! I am glad Steve, Tom and Jon could help. Enjoy your new car! - John Connelly Owner/Acura Columbus
This dealership is first class rating. I always have a pleasant experience when I visit for service
Every step of the process was very smooth and efficient, with friendly staff. They were able to get us in a great car for a great price. Overall a positive car buying experience I would recommend to friends and family!
Business response:
Thanks for the recommendation! Smooth and efficient is great. I am glad Steve and Jon could help. Thanks, John Connelly Owner/Acura Columbus
Excellent service and very courteous. Quickly gets you checked in. Shop is neat and clean.
Business response:
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a fantastic experience at Elite Acura! My service advisor, Ryan Campbell, was incredibly professional, friendly, and helpful from start to finish. He took the time to explain what was going on with my vehicle and kept me updated throughout the process. Ryan made sure everything was handled quickly and efficiently, and thanks to his efforts, my car was back up and running in no time. I really appreciated his excellent communication and genuine care for making sure I was satisfied. If you’re looking for top-notch service... read more
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! We are always more than happy to assist you if anything else comes up. Take care!
Carl Budden was my service associate. He listened to all my concerns and after my vehicle was inspected he made recommendations. He didn’t try to up sell me, he was the quintessential professional. I will definitely patronize Elite Acura in Maple Shade N.J. Again.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,624 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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