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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
As a person who works on cars and too lazy to do an oil change. Do not come here!!! Service advisor tried to sell me work without technicians looking at my car. Luckily I’m knowledgeable on cars. They aren’t honest at all
Business response:
We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly.
My family had a very pleasant hassle free and attentive car buying experience with GUNN Acura dealership in San Antonio. True to their promise: simple.
Business response:
Thanks so much for the positive feedback! We are glad to hear you enjoyed your visit with us. Thank you for choosing Gunn!
I will continue taking my car for service because of the top quality, professional, and friendly service. Nathan keep me up to date while I waited for my car.
Business response:
Thanks for letting us know! We’re glad we could provide you with a great experience.
Service Representative: Carla Rae Great service. Met me Service Representative: Carla Rae Great service. Met me at appointed service time. Reviewed service requirements and my concerns. Professional and friendly. All service expectations met. SUV driving very well.
Business response:
Thanks for letting us know! We’re glad we could provide you with a great experience.
Brandon in service dept has an excellent, friendly and warm manner about him. He is knowledgeable and an absolute asset to this dept. Good job!
Business response:
Thanks for the great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.
Asked them to check battery cables as one had come loose twice Left after service and car completely shut down on expressway was able to get off out of traffic. Called and someone came and put “adapter” on connection. He couldn’t explain why this wasn’t done during service. That was only reason I gave yes I would recommend dealer. Be glad to have someone call me on this
The customer service from Brandon was great! They were very informative explaining every maintenance action before starting service. I would recommend Gunn to all Acura owners.
Business response:
Thank you for choosing Gunn! So glad you had a great experience.
Gunn Acura has a Friendly and professional staff. They provide thorough, Outstanding and Efficient Service. Will continue to use Gunn Acura for my vehicle service needs.
Business response:
Thanks for the positive review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!
Windshield on our 2019 RDX Advance cracked when struck by a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Installation looks perfect. Registration and a second sticker were transferred to new windshield and windshield sensor/camera works fine. Dale Thames was our service manager, and the service was excellent as always.
Business response:
Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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