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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I purchased a new Integra from Acura Columbus. Ryker, the sales agent, was easy to deal with, communicative, and invested time in my search for the right car. After I committed to the purchase he communicated regularly from the car's build through delivery, and helped me take delivery in a very timely manner. Jeff in finance was also easy to deal with.
Elite Acura is the best. They are kind, genuine and very professional. I love that they take their time with you and explain in detail about any questions you have. Their Family!
Mike Shay's expertise and customer service is UNMATCHED! My father was a car salesman for many years and I have VERY HIGH standards! Mike & the Acura Columbus family exceeded our expectations! From being personally texted by the John (the dealership owner) when I sent a message online at 11pm after work, to Mike's patience with us during the process - this experience has been EXCELLENT! Mike's no pressure approach IMMEDIATELY put us at ease. He addressed all our questions, was easy to talk to and helped us get a FANTASTIC de... read more
Acura Columbus always takes great care of your vehicle and provides great service. They explain any repairs that need to be done and provide you a detailed service report.
From setting up the appointment thru the whole process everyone was great. I will always use Acura Columbus
We have had trouble with our 2023 Acura MDX Type S from the beginning. Two months into ownership, the fuel pump went out and it would quit running. The dealership had it for 3 months while waiting for a part and instead of my new car, I drove a loaner. Several other issues have came up and the dealership would fix them. However, the service manager retired and new management has taken over. The latest issue is the car started to smell like cat pee and we discovered that the carpet on the front passenger side was soaked. So a... read more
Business response:
We’re sorry to hear about your experience and want to assure you that your concerns are being taken seriously. A member of our management team will be reaching out to you directly to follow up and address the situation. We’re committed to making things right and ensuring your concerns are properly resolved.
The buying experience was smooth and not stressful. Bill was a pleasant and knowledgeable salesperson to work with. We ended up buying the car that we wanted.
Best sales experience I have ever had, thank to Steven I got my dream car.
Excellent service top notch people that care about their customers . Would recommend Smail Acura to anyone
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,624 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open tomorrow at 9:00 a.m.
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