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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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amatpease's profile image
amatpease 
4 years ago

Service fixed a very unusual problem with the driver seat adjustment. Had to order a part over the Labor Day Holiday weekend, but we were given an excellent, well sanitized loaner. Seat works now with no problem. Excellent service. from Dale Thames. 

edwinsanchz's profile image
edwinsanchz 
4 years ago

Very satisfied with the Service rep Carla Aguinaga. Very professional and knowledgeable. Highly recommend her for future services. Will return to this dealership for my services. 

Business response:

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you. 

Happy Customer's profile image
Happy Customer 
4 years ago

The maintenance service was great. The check in process was easy and fast. I am happy to bring my vehicle to this dealership for all my maintenance services. 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

j.cantu3527's profile image
j.cantu3527 
4 years ago

I’m glad I purchased my 2020 Acura ILX at Gunn Acura the service is great. I just had my first oil change and Garrett Gutierrez assisted me very well, I arrived an hour earlier then my appointment and he still assisted me. I was a happy customer! 

Business response:

Thanks so much for the great review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn! 

Tyler Paradise's profile image
Tyler Paradise 
4 years ago

We always have fantastic experiences with the Gunn Acura service department, especially with Javier! He ensures our vehicle is properly serviced and even has it washed and ready for us when we arrive to pick it up! 

Business response:

Thanks for letting us know, Tyler! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

B Bryant's profile image
4 years ago

Gunn Acura took good care of us. Dale Thames and the shop technicians were professional and knowledgeable and provided good work on our Acura RDX repair. 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

Jp's profile image
4 years ago

Super clean and welcoming dealership. The service bay is efficient and organized. Javier is a fantastic service advisor. He always makes sure everything is done properly and in a timely manner. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

Tracy's profile image
4 years ago

Gunn Acura did an excellent job on servicing my vehicle on Sep 4th 20. Also kudos to Garrett Gutierrez, he provided exceptional customer service. Tracy Palmer 

Business response:

Tracy, thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! 

Mech8's profile image
4 years ago

Clean, courteous, friendly, and no sales pressure. Excellent selection of vehicles both new and used. Fast processing of sales paperwork and valuation of trade-in. 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open tomorrow at 9:00 a.m. 

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