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Greyhound Bus Lines

2.9

About this business

Location details

350 Illinois St, Indianapolis, IN, 46225, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 11:59 p.m.
Tue12:00 p.m. to 11:59 p.m.
Wed12:00 p.m. to 11:59 p.m.
Thu12:00 p.m. to 11:59 p.m.
Fri12:00 p.m. to 11:59 p.m.
Sat12:00 p.m. to 11:59 p.m.
Sun12:00 p.m. to 11:59 p.m.
2.94,658 reviews
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Shiba Arnold's profile image
Shiba Arnold 
7 years ago

Garbage Azz Service� 

Rashel Michaelis's profile image
Rashel Michaelis 
7 years ago

3 hours late, you call customer service and get hung up on, you pay to be there at a specific time for what 

Abiodun Anako's profile image
Abiodun Anako 
7 years ago

The workers are very rude,and they don’t keep to schedule time on your ticket. 

Debbie Fox's profile image
Debbie Fox 
7 years ago

The customer service here is the worst and very rude when I inquired basic questions like when will the bus arrive—no updates or information when buses will arrive & no PA system or updates on bus arrivals. Also the constant loud high pitched buzzing noises frays on people’s nerves. 

Kelly Mongosa Douglass's profile image
Kelly Mongosa Douglass 
7 years ago

We will never book through Greyhound again! Guess we should have looked at all the terrible reviews first!!!!! 

Helen Smith's profile image
Helen Smith 
7 years ago

Worst service ever from being late to arriving 24 hours later 

Barbara Price's profile image
Barbara Price 
7 years ago

This is the cleanest I have seen the station in a long time. They are keeping the homeless out of the station there for are able to keep the station cleaner restrooms were clean floors swept an clean 

Jenavis Suber's profile image
Jenavis Suber 
7 years ago

I had a horrible experience riding the greyhound for the first time. I arrived to the Indianapolis greyhound location on Sunday at 7:45pm ( departure time was 7:50pm). I went up to the counter to check my bag and was greeted by a woman who gave me the wrong gate to board my bus and neglected to tell me the bus was going to be over 4 hours late! After standing in the line to board the wrong bus for 30 minutes I went back to the counter where the women then told me my bus home was delayed and she was unsure of the reason why. ... read more

Nick Cook's profile image
Nick Cook 
7 years ago

Worst bus trip of my life. Top dogs need "FIRED" . You need to call a company meeting 

Frequently asked questions about Greyhound Bus Lines

How is Greyhound Bus Lines rated?

Greyhound Bus Lines has a 2.9 star rating with 4,658 reviews. 

When is Greyhound Bus Lines open?

Greyhound Bus Lines is open now. It will close at 11:59 p.m.  

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