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Greyhound Bus Lines

2.9

About this business

Location details

350 Illinois St, Indianapolis, IN, 46225, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 11:59 p.m.
Tue12:00 p.m. to 11:59 p.m.
Wed12:00 p.m. to 11:59 p.m.
Thu12:00 p.m. to 11:59 p.m.
Fri12:00 p.m. to 11:59 p.m.
Sat12:00 p.m. to 11:59 p.m.
Sun12:00 p.m. to 11:59 p.m.
2.94,658 reviews
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Francisco Martinez's profile image
Francisco Martinez 
7 years ago
Cheryl Walker's profile image
Cheryl Walker 
7 years ago

Greyhound is the biggest joke I have seen in a long while. Thier employees are rude. And they leave you stuck outside in a snow storm with no shelter for 4 hours. Suggust renting a vehicle it's about the same cost...and. They won't tell you. Your bus isn't here. 

Chris Reynolds's profile image
Chris Reynolds 
7 years ago

Bus is an hour late, with zero advice, response, advisement, notification, or announcement from the gossiping desk girls. 

Tianrui Dong's profile image
Tianrui Dong 
7 years ago

Going from Champaign to Nashville for an emergency. Got to Indianapolis on time and the bus from Indianapolis to Nashville is suppose to leave at 12:10am. It is now 1:55am, and now the website is saying the bus won't be leaving until 5:30am. THIS IS UNBELIEVABLE. One or two hours late, I can understand, BUT MORE THAN 5 HOURS!?!?!? How is it even possible? Is my time not valuable???? I didn't spent $120 to sit at the station and not being able to sleep and I have to drive the next day for 6 hours. Last time when I bought Grey... read more

Stephanie Belle's profile image
Stephanie Belle 
7 years ago

The bus was super OLD AND NOT DISABLED FRIENDLY TRAVELING PEOPLE I COULD NOT TRAVEL IN ANY FORM OF COMFORT . I was in the Most epic pain and panic attacks were the worst since a Monday this past week 

Vaughn Brooks's profile image
Vaughn Brooks 
7 years ago

I asked why do they send these awful ass old D series buses on these cross country schedules.......... I didn't get a decent reply I was told to inquire when I got to Los Angeles what a smack in the face......... You all need to get your act together.......... All the new Prevost you have and you send rehabs 3,000 miles seriously..... to 

Sandra Lukas-Varney's profile image
Sandra Lukas-Varney 
7 years ago

THE absolute WORST customer service!!!!!!! IF IT COULD ACTUALLY BE CALLED SERVICE!!!! At least they could use some lube if they’re going to screw you!! Think I’m kidding?! Try calling them to resolve an issue after they’ve already stranded you without leaving your luggage behind as well. “We think” you’re luggage is on it’s way to Chicago??? WTF is that? Why wouldn’t you KNOW what’s on your busses? 

Kelly Yates's profile image
Kelly Yates 
7 years ago

I had a terrible experience with greyhound this week due to our bus in Atlanta didn't show up until 8 hours later. You could only imagine the struggle that my fellow riders and I had gone thru. We get to Indy way behind on schedules and and it wasn't looking good. Again! Mrs. Brown the attendant behind the counter really stepped up and made it happen. Got the folks where they were going and threw me in a cab from Indy to Dayton Ohio at a very expensive rate. That allowed me to get home to my family and for that I am thankful... read more

Byron Brenneman's profile image
Byron Brenneman 
7 years ago

I booked a trip from Chicago to Columbus and had a transfer in Indy. The first half of the trip was fine, but the second was awful. My bus from Indy to Cbus was supposed to arrive at 8:10p, and didn't make it untill 11:30p. No announcement was made about it being late and I had to ask multiple times before they gave me any idea of when it was going to come. Then the bus was overbooked somehow, and some people had to wait for another. Those of us fortunate to get on watched as the driver left the luggage of a passenger at the... read more

Frequently asked questions about Greyhound Bus Lines

How is Greyhound Bus Lines rated?

Greyhound Bus Lines has a 2.9 star rating with 4,658 reviews. 

When is Greyhound Bus Lines open?

Greyhound Bus Lines is open now. It will close at 11:59 p.m.  

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