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Great American Cookies

2.1

About this business

Great American Cookies offers mouth watering freshly baked cookies and brownies and of course custom decorated cookie cakes ready in as little as 15 minutes of less. Stop in and see us today, or order online NOW! 

Location details

5000 Katy Mills Cir, Ste 136, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.1234 reviews
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Donna Thomasson Parker's profile image
Donna Thomasson Parker 
8 years ago

I will not be purchasing anything from you again. You should seriously speak to your manager. Poor decision! The couple who were rude to the young man are at fault....none of their business what the young man did for the officer. The management should be praising the young man for what he did...I hope this incident travels around social media....your establishment doesn't deserve any business. 

Rosalie Stafford's profile image
Rosalie Stafford 
8 years ago

I see you don't support law enforcement or your own employees. You will never see my business again. 

Robin Overton's profile image
Robin Overton 
8 years ago

Great American Cookie Company has lost my business for good. A young male employee was threatened with violence and verbally assaulted because he bought (with his own money) a cookie for a police officer. Then the upper management call him in to fire him?! The young man did nothing wrong here. Management caved to societal thugs and suspended this young man for absolutely no reason at all. I hope others will follow suit and boycott your store. 

Sarah Lamb's profile image
Sarah Lamb 
8 years ago

To bad I can't rate you less than 1 star, because you don't even deserve that much!�� 

Raymond Helfer's profile image
Raymond Helfer 
8 years ago

I will surely let everyone know how y'all tray law enforcement and your employees!! 

Margie Lovell's profile image
Margie Lovell 
8 years ago

If I could rate less than one star, I would. The fact your business would discourage a young employee from showing respect to an officer is mind blowing. You offered him a raise earlier; and then turn on your heels to threaten firing all due to some low earth snowflake feeling entitled to a free cookie. I am not local so you can't lose my business directly; But the corporation did. Your company had the opportunity to defend an employee you should be proud of; but you horribly failed instead. I hope you end up with all employ... read more

Amy L Keene's profile image
Amy L Keene 
8 years ago

Very disappointed to hear that an employee was disciplined for buying a police officer a Cookie. I've always enjoyed the cookies made by GaCC, but no more. The young man is the son of a long time friend. The character he showed in dealing with an unrealistic customer expectation, verbal assault and nearly physical one as well was outstanding and your company failed this young man on so many levels. 

Colli Byerly's profile image
Colli Byerly 
8 years ago

I will never buy another cookie from this company again! No one deserves to be reprimanded for kindness. Police officers do a job that's difficult and thankless, so every now & then it's ok to be kind & say Thank you to them! #backtheblue. 

Katelynn Amos's profile image
Katelynn Amos 
8 years ago

I can not back a company who does not back their employees and much worse a company who did not back the police! All over a freaking cookie. Smdh. 

Frequently asked questions about Great American Cookies

How is Great American Cookies rated?

Great American Cookies has a 2.1 star rating with 234 reviews. 

When is Great American Cookies open?

Great American Cookies is open now. It will close at 6:00 p.m.  

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