Google

Andrea G 

on BBB

5 years ago

This is regarding some of the Google Play Games charging for purchases without no authorization for the purchase being made. They have spam boxes that pop up during the game with specials in it. I close or 'x' out of the box. I do not purchase these offers. But they download anyways. I have a password *** on my account that is set to prompt before anything is done, and it's not prompting it so I know it's not me. Sometimes multiple charges will happen in a row. I have disputed this with Google, the game and the developer. No... read more

Michael S 

on BBB

5 years ago

I am trying to make a payment on my google account and I am unable to do so. They tell me that I need to submit a government issued ID, as well as, my credit card. This is just absolutely ridiculous as I am unable to make payments and don't see any fraudulent charges on my end. 

Thomas H 

on BBB

5 years ago

Hello, this is in regards to Google Fi, Google's cell phone provider. I recently had damage to a Google Pixel 3a that I had purchased with google fi. I also was paying for a replacement plan with them. I placed an order for a replacement device and received it in short order. i wiped the old device and shipped it back the same day. However, my new device wouldn't activate. I keep getting an error ID:D003. After a 3 hour chat with tech ******* they said I needed to have tier 2 involved. They said it would be 24-48 hours befor... read more

David R 

on BBB

5 years ago

Very displeased, Google displays my Church Location at the wrong place on the map. I talked to Google and they want me to pay them to correct their mistake. Very disappointed 

Dean R 

on BBB

5 years ago

Google is not Google? Recently I was going to purchase YouTubeTV, so I go to enter my debit card for payment (you use your Google account info for log in), and I am informed that my debit card, as it is prepaid, is not accepted. It will not store it as a Google Pay method in my accout. It is a Wal-Mart debit VISA, I have used it all over the place, in person and on the web, internationally even, first time ever denied. So I notice I can use Google Play, a prepaid card you buy at a store or online (but not directly from Googl... read more

emma f 

on BBB

5 years ago

I opened a NEW gmail for an advocacy purpose completely separate from my business email i use on my google account (a live.com email) but when i set up the new advocacy email it AUTOMATICALLY made the new gmail my PRIMARY GOOGLE ACCOUNT EMAIL, when i NEVER consented for them to be migrated together WTF!!!!!! Cant talk to ANYONE at google, and they tell you theres' NO WAY to change it, it's all over the internet even just ur kid logging in to check THEIR email can change YOUR primary google email, such a joke why is this comp... read more

Eddie Imperial 

on BBB

5 years ago

Google violates the laws of Commerce and International Law by trying to quash the opinions of folks with Conservative value and operates in a less than a honorable way for the most part. Corporation operate in such a way that the founding fathers would be turning over in there graves. Thank goodness there's ways to correct our legal statue in truth. You women and children will lose the most if this does not stop. 

Gozer 

on BBB

5 years ago

I finally saved up enough credit to purchase a movie with their google opinion rewards app.. but apparently 3 bucks expired? I spent all afternoon arguing with their ******** service over 3 bucks. I used to think Google wasn't the money grubbing greedy company that it apparently is. I'll take "monopolies destroy capitalism for 800" Alex. 

Selby R 

on BBB

5 years ago

Nightmare! We have a business page on google where reviews can be left by ANYONE! We had a competitor write 7 one star reviews for our company all in one day. This competitor even told us in writing he was going to do the fake reviews. I forwarded the screen shot of his admittance that he promised he would write the fake reviews and then that he did it. This person even did 2 reviews in his own name and we could prove he is a competitor. Google doesn't care....they tell us it's not against their policy! I stopped running goo... read more