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Gerald Nissan
- Car Dealers
- Naperville, IL
About this business
Gerald Nissan of Naperville is a full-service automobile dealership that specializes in new Nissan cars, trucks, vans and sport utility vehicles. It provides various models from Nissan, such as the Armada, Frontier, Maxima, Murano, Sentra, Versa and Rogue. The dealership also offers pre-owned models from Dodge, Saturn, Pontiac, Lexus, Mitsubishi, Mercedes-Benz and BMW. Gerald Nissan of Naperville maintains a parts department that offers vehicle parts and accessories, including shocks, struts, batteries, and heating and cooli... read more
Location details
1575 W Ogden Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Always a pleasant visit from first pulling up through cashing out
Business response:
Nessa, we appreciate you letting us know about your experience at Gerald Nissan of Naperville. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
never going back! ran our credit 7 times to make it look like we had bad credit, and somehow added an extra 5,000$ to the price after they "lowered it" scam artists for sure.
I was very pleased with the purchase of my vehicle. I had the pleasure of working with BJ, who had GREAT customer service, and had a lot of knowledge of the vehicle. My first time buying a Nissan, and was not sure how it would go. Have been a lifer with hyundai's. Thank BJ for your service, hope the company acknowledges your great customer service. Here's hoping this vehicle last and runs as great as my past vehicles. If so I will be back in 3 years.
Business response:
Thank you so much for taking the time to share this 5-star rating with us, Kathy! Do not hesitate to reach out to us if you have any questions in the future. :) Sincerely, Anthony Triner, General Sales Manager, atriner@geraldauto.com, 630-456-0505
Lunacy moment of the day. Someone whom called himself the showroom floor manager, told my son that they use a machine that may break during their diagnostic analysis. And if it breaks, my son would be charged $700. Real con artists. I will never purchase another car here or get any type of servicing. Corporate Nissan will be contacted and I will make my radio audience aware to stay from Gerald Nissan of "Schyster"ville.
Ridiculous staff, Worst Customer Service.. only worried about selling you a car and then nothing but rude since, bought not 1 but 2 vehicles from them the same day and will never go back!!! Many other Nissan dealers out there, I love my Car and would recommend a Nissan to anyone looking , however I would strongly suggest going to another dealer.
The service department is friendly, knowledgable, and understanding! Armando and Saul did a great job working with me to find the problem, they never gave up. Best dealership I have ever worked with!
Business response:
Thank you for your amazing 5-star review, Amanda! Let us know if you need anything else.
Thanks to Tom in the service dept, he found and fixed the noise my Rogue was making when the other guy couldn't! Thanks Tom! I knew I wasn't hearing things!
Business response:
Theresa, thank you for taking the time to write this wonderful review. It was a pleasure working with you and I am thrilled we were able to find the issue. Thank you for your time and I look forward to your continued business! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Frequently asked questions about Gerald Nissan
How is Gerald Nissan rated?
Gerald Nissan has a 3.9 star rating with 158 reviews.
When is Gerald Nissan open?
Gerald Nissan is closed now. It will open tomorrow at 9:00 a.m.
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