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Gerald Nissan
- Car Dealers
- Naperville, IL
About this business
Gerald Nissan of Naperville is a full-service automobile dealership that specializes in new Nissan cars, trucks, vans and sport utility vehicles. It provides various models from Nissan, such as the Armada, Frontier, Maxima, Murano, Sentra, Versa and Rogue. The dealership also offers pre-owned models from Dodge, Saturn, Pontiac, Lexus, Mitsubishi, Mercedes-Benz and BMW. Gerald Nissan of Naperville maintains a parts department that offers vehicle parts and accessories, including shocks, struts, batteries, and heating and cooli... read more
Location details
1575 W Ogden Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I received very great, efficient and fast service from Boris at Gerald Nissan of Naperville. Thank you!
Business response:
Norma, we appreciate the time it took for you to leave us this outstanding star rating! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
I have the best shopping experience every time I visit Gerald in Naperville. The team over there always treats me as if I were family and they will always give you the BEST deal out of anywhere else. Deen Collins runs an amazing dealership!
Business response:
Shelly, thank you for your continued patronage and for leaving us this feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. :) If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
Business response:
Thank you Colleen for this 5-star review! We look forward to assisting you again! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
I lost the gas cap for my car and had to buy an aftermarket one. Right after this happened my check engine light went on. I had a feeling that it was due to the gas cap situation. I took it to Gerald. They charged me almost $100 to tell me it was the gas cap. I was so angry. The good customer service move would have been to not charge me anything. I now know better. Because of this experience I never again took my car into this dealership. I am now in the market for a new car. Because of that experience I will not go to this... read more
Business response:
Stacey, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
Our new 2016 Nissan has been serviced 4 times so far and every time has been perfect. Always polite and on time. This service department really has their act together. Nice to drive off in a clean car too!
Business response:
Jeff and Susana, thank you for taking the time to share your experiences at our service center. I'm glad to hear you found us consistently polite and on time. We appreciate you for choosing Gerald Nissan of Naperville and please let us know if there's anything else we can do for you. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com
My wife and I had set benchmarks for our next vehicle like mileage, tech/comfort and off road abilities like serious snow. We had become burned out in car shopping. Howard Krick is a long time friend so I messaged him on Facebook and asked if he could help? 2 things here we are a 1 1/2 hour drive to Gerald Nissan in traffic from our house and we we not looking at buying a Nissan! Howard and Gerald Nissan found exactly what we were looking for and then made it worth the drive from Waukegan, Il. In my business past we always s... read more
Business response:
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald. Congratulations on the new ride! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com
B.J. was fun to work with, and he gave my best friend, who joined me for moral support (my old car was towed to the dealership that morning), just as much attention as he did me. He listened to my concerns, and was understanding about my needs, especially financially, as a single mom. From conversations with the service department team to signing financing paperwork with J.B. (?), everyone was very friendly and easy to talk to, even making my friend and me laugh. They even followed up with me, as promised, to set up an appoi... read more
Frequently asked questions about Gerald Nissan
How is Gerald Nissan rated?
Gerald Nissan has a 3.9 star rating with 158 reviews.
When is Gerald Nissan open?
Gerald Nissan is closed now. It will open tomorrow at 9:00 a.m.
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