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Gerald Kia of North Aurora
- Car Dealers
- North Aurora, IL
About this business
Location details
205 Hansen Blvd, North Aurora, IL, 60542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All staff were courteous and professional. The dealership itself was bright and contemporary - and I was amazed how clean the service area is. Hubby said the coffee was excellent. I thought Jake was great and I love my new Crosstrek!
Business response:
Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
RecommendedThey treat you like a customer, not a victim. Courtesy is free but pays big dividends.
Excellent customer service. During my visit I had questions with my warranty and what was covered or not with my visit. Excellent service and prompt with completion of service. Upon leaving I couldn't get my car to start, the service assistant stepped in and I was off and on my way with a new battery. I could not be happier with Subaru.
Business response:
Thanks for taking the time to leave this truly exceptional review, Kami! Sincerely, Brian Trout Service Manager btrout@geraldauto.com
Business response:
Thanks for the truly exceptional rating, Joe! We appreciate you taking the time to let us know of your positive experience! Take care! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, …See More
These people and the customer service is excellent. That is why I gave them an excellent rating. Keep it up guys you have excellent product to support.
Business response:
It’s great to know that our team provided a truly exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Brian Trout Service Manager btrout@geraldauto.com
Greeted in friendly manner. Liked the inside drop off and pick-up for car -- was 16 deg F outside. Nice waiting room.
Business response:
We appreciate the truly exceptional review, John! Sincerely, Brian Trout Service Manager btrout@geraldauto.com
Business response:
Thanks for this truly exceptional review, Michel! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
Frequently asked questions about Gerald Kia of North Aurora
How is Gerald Kia of North Aurora rated?
Gerald Kia of North Aurora has a 4.1 star rating with 106 reviews.
When is Gerald Kia of North Aurora open?
Gerald Kia of North Aurora is open now. It will close at 6:00 p.m.
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