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Gerald Kia of North Aurora
- Car Dealers
- North Aurora, IL
About this business
Location details
205 Hansen Blvd, North Aurora, IL, 60542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommendedgreat customer service with good follow up.
Business response:
Connie Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
Wonderful experience! Made buying my first car quick, easy, and fun! I didn’t feel pressured or pushed. 10/10 recommend buying your car from Big John or any team member!!
Business response:
Thank you so much for your feedback, Greta. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with John. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager
They have provided my STi excellent service since 2003. I have never taken my car elsewhere.
Business response:
Hi Saifullah and thank you! We can't tell you how much we appreciate your customer loyalty!Sincerely, Brian Trout Service Manager btrout@geraldauto.com
We loved our experience with Gerald Subaru ,They go over and beyond to accommodate your needs ,each and every time you visit.Great customer service . Will recommend this dealer. Our Outback is safe and fun to drive . No regrets in our purchase.We made the right choice for us.
Business response:
Joyce, we appreciate your truly exceptional feedback. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
Bad experience with the sales staff.
Shout out to everyone’s favorite service professional....when the thing you’re worried about is under warranty and her suggested additional service is so reasonably priced.
I've owned 25 cars and the Subaru Outback is by far my favorite. Right from the start the sales staff was a whole different breed of car salesmen. No push you to a close, just a nice comfortable test drive and a detailed explanation of the cars features. Scott Wolf made it the easiest purchase transaction I have ever been through and Eric the finance manager had me approved at a good rate faster than i could believe. I've had it in for service once already and the service department is as professional as you could wish for. ... read more
Business response:
Edward, thank you so much for taking the time to write this truly exceptional review! Our entire team works incredibly hard to demonstrate our commitment to customer care. I will gladly extend your compliments to our entire team. Thank you for giving u…See More
I bought my Impreza 4 months ago, was having stereo issues. After all they could do, Brian in service order a whole new unit for me. I was in and out in about an hour. They are always super friendly and don't bug you like other car dealers do. I will certainly keep buying my Subarus from Gerald Subaru of North aurora.
Business response:
Bob, thanks for writing this truly exceptional review! I'm happy to hear that our team got your vehicle fixed and back on the road in a timely manner. Thanks again for the kind words and we look forward to helping you in the future. Sincerely, Alec McKean - General Manager
It’s amazing
Business response:
Thank you very much for taking the time to leave us this truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com
Frequently asked questions about Gerald Kia of North Aurora
How is Gerald Kia of North Aurora rated?
Gerald Kia of North Aurora has a 4.1 star rating with 106 reviews.
When is Gerald Kia of North Aurora open?
Gerald Kia of North Aurora is open now. It will close at 6:00 p.m.
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