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Genesis Cadillac

4.6

About this business

Location details

19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6799 reviews
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Mike's profile image
Mike 
5 years ago

I drove 500 miles to see a 2017 ZL1 that was NOT as described. The paint is in horrible shape. It is chipped and poorly touched up and 2/4 wheels have road rash. I asked ALL these questions before making the drive and got HORRIBLE responses. Then when I pointed out the issues they did nothing for me. That’s 1,000 miles I put on my car for no reason. DO NOT TRUST THEIR DESCRIPTIONS!! 

Business response:

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Walt Kustra - General Sales Manager - 724-730-0257 

Lars's profile image
Lars 
5 years ago

Truck listed for sale was erroneously listed, they did not have the truck, it was listed to just get us in the door 

Business response:

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Gold Coast Cadillac Team 

Gary's profile image
Gary 
5 years ago

happy with the dealership as they were quick to respond with any and all questions that I had. 

SLK61's profile image
SLK61 
5 years ago

Natalie was very helpful. 

John's profile image
John 
5 years ago

Salesman was very prompt getting back with me and transaction was very smooth and fast 

ERIC's profile image
ERIC 
5 years ago

He was knowledgeable and attentive, I will be back to make a purchase. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gold Coast Cadillac Team 

Richard's profile image
Richard 
5 years ago

Professional Experienced Fast and Friendly 

Business response:

Richard, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Gold Coast Cadillac Team 

Samuel's profile image
Samuel 
5 years ago

Great service and friendly salesman. 

DanielJ's profile image
DanielJ 
5 years ago

Kelly was a very good sale person thank you. I'll ne telling my friends and other people about her 

Business response:

Thank you for your great review, Benjamin! We're glad to have Kelly on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team 

Frequently asked questions about Genesis Cadillac

How is Genesis Cadillac rated?

Genesis Cadillac has a 4.6 star rating with 799 reviews. 

When is Genesis Cadillac open?

Genesis Cadillac is closed now. It will open at 8:30 a.m. 

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