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Genesis Cadillac
- Car Dealers
- St Clair Shores, MI
About this business
Location details
19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dealer was not knowledgeable with purchase of CPO. Was told that this vehicle did not include 2.9 financing (which it did).I asked as to what color black, Raven black or Stellar Black they responded "black". Based on the initial contact with this dealer I did not move forward with the purchase.
Business response:
Thank you for taking the time to provide this review of your experience, Craig. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, The Gold Coast Cadillac Team
Very good people and helpful
Business response:
We appreciate the kind words, Kelvin! Feel free to reach out to us if you need help with anything else. Sincerely, The Gold Coast Cadillac Team
While I ended up purchasing a car in my state, Kehli and Gary provided outstanding customer service during my search with them. Honest and great communication.
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, The Gold Coast Cadillac Team
They were responsive to my requests and Stay on top of their inventory because I am close to deciding on a vehicle.
Very friendly and very happy with the purchase
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Gold Coast Cadillac Team
Bad communication. Drove 2 hours for a car that was sold. Then showed me another one and the miles didn’t match what was online.
Business response:
Tony, sorry that happened however I know why it happened. I would like to speak to you. Please give us a call. -Zac Lowman
Their right on it.
Nice car I’m still shopping around
Business response:
We appreciate the kind words, Dennie! Let us know if we can help you out with anything else. Sincerely, The Gold Coast Cadillac Team
Great People and Very Helpful.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, The Gold Coast Cadillac Team
Frequently asked questions about Genesis Cadillac
How is Genesis Cadillac rated?
Genesis Cadillac has a 4.6 star rating with 799 reviews.
When is Genesis Cadillac open?
Genesis Cadillac is closed now. It will open at 8:30 a.m.
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