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Genesis Cadillac

4.6

About this business

Location details

19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6799 reviews
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Bm2492's profile image
Bm2492 
6 years ago

Very organized dealership. Internet Sales Manager and Bob were knowledgeable and easy to work with, Deal made via email, text and phone. Dealership arranged to pick me up at the train station, had everything ready, I was in and out in 20 minutes. 

Business response:

Thank you for taking the time to review our dealership. Please don't hesitate to reach out if you have any questions or concerns.Sincerely, The Gold Coast Cadillac Team 

DTrent97's profile image
DTrent97 
6 years ago

Great dealer! Will most definitely recommend them 

GuruZMYD5's profile image
GuruZMYD5 
6 years ago

The staff at Gold Coast Cadillac was very good they responded to me in a timely manor 

Business response:

Thank you for the wonderful review. We are thrilled to hear our team could provide you with an excellent experience. Please always feel free to reach out if you need anything – be it sales or service!Sincerely, The Gold Coast Cadillac Team 

GuruL1F88's profile image
GuruL1F88 
6 years ago

Good communication 

Business response:

Thank you for your review. We are pleased to hear our team could provide you with a positive experience.Sincerely, The Gold Coast Cadillac Team 

chris's profile image
chris 
6 years ago

Gary Alexander was the salesman I worked with-great. Nice gentleman, low key/no pressure. Walked me through the basics of car, then gave it to me to test drive on my own. Afterward, went through the carfax/history, my questions, costs- internet price was as advertised. Car was exactly what I was looking for and opted to purchase that day. The finance representative made sure docs were correct (this was an interstate purchase). Walked through the warranty options/details -answered questions and made sure it was clear what opt... read more

Business response:

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, The Gold Coast Cadillac Team 

GuruLHRKC's profile image
GuruLHRKC 
6 years ago

nice people 

Business response:

Thank you for your review. We are glad to hear everything went well for you.Sincerely, The Gold Coast Cadillac Team 

Gene's profile image
Gene 
6 years ago

I did not go to look at the vehicle because they were honest about it. Buy as is and the "check engine light" was on so I passed. 

Business response:

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Sincerely, The Gold Coast Cadillac Team 

Manny's profile image
Manny 
6 years ago

very honest people 

Business response:

We appreciate the kind words, Manny. We look forward to seeing you again in the future!Sincerely, The Gold Coast Cadillac Team 

Treydiggs's profile image
Treydiggs 
6 years ago

This car is not worth the buy they was asking 5000 for the car and raised the price the car has high mileage and electrical problems that will cost you in the long run the navigation system and radio does not work it’s frozen the passenger seat has electric problems now if a authorized Cadillac dealer doesn’t want to invest and fix the car problems why should you my advice to you is runnnnn!!! 

Business response:

I assume from the asking price this was a vehicle on our AS-IS wholesale lot.We clearly state that these vehicles are un-inspected and sold in AS-IS condition.Some people take advantage of these extremely low priced units and know they need to do some work on them.Others decide they want to pass and get a vehicle that has been inspected with a warranty for a higher price.That is a consumers choice.Did any of our employees treat you poorly or mis-represent the vehicle? 

Frequently asked questions about Genesis Cadillac

How is Genesis Cadillac rated?

Genesis Cadillac has a 4.6 star rating with 799 reviews. 

When is Genesis Cadillac open?

Genesis Cadillac is closed now. It will open at 8:30 a.m. 

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