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Genesis Cadillac

4.6

About this business

Location details

19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6963 reviews
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Jeff's profile image
Jeff 
5 years ago

David Vallee was my salesman and treated me very nice. He was able to give me a better trade in deal. My experience at this dealership was excellent. Would recommend to family and friends. 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! 

John's profile image
John 
5 years ago

dealer was very professional with a emphasis on service. I was impressed with the entire experience,and the car. I did buy it. 

Business response:

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit! 

Anne's profile image
Anne 
5 years ago

Purchasing my new car from Genesis was extremely efficient! The staff was amazing, friendly and helpful. Very happy with the decision to choose them. Highly recommend. 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! 

Michael's profile image
Michael 
5 years ago

Scott (customer rep ) is very professional and courteous. He contacted me many times to help me thru the buying process but i am still undecided on what i want to drive. Thank you scott. 

Business response:

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! 

Eric's profile image
Eric 
5 years ago

I reached out to express interest in a Cadillac. They were incredibly responsive, contacting me almost instantly. We had good conversations, and will continue to negotiate. So far, a great experience 

Business response:

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care! 

Anthony's profile image
Anthony 
5 years ago

The Salesmen ( Chris) and Finance Manager (Justin) were great. They wasted no time in walking my wife and I through the purchase process and explaining the relevant details to our satisfaction. The car was beautiful, clean and ready for delivery. I will buy my next used car from them ! 

Jaslayne's profile image
Jaslayne 
6 years ago

I didn’t get the Chevy Malibu I was looking at but actually ended up with better! Chris was super helpful and on top of things. He also not only helped me during purchasing the car or finding one but fixing an issue for me two days after purchasing and still on top of whatever I needed. Everyone is so polite and nice at this dealer as well. Would give them 100 stars if I could !!! 

Tony's profile image
Tony 
6 years ago

Vehicles are over priced. They are not competitive and are are not forth coming when you simply ask for prices of vehicles. I tried to simply get price information and was not provided with it. Instead I received multiple calls and messages from the dealer after I had already decided not to purchase from them. 

Gary's profile image
Gary 
6 years ago

happy with the dealership as they were quick to respond with any and all questions that I had. 

Frequently asked questions about Genesis Cadillac

How is Genesis Cadillac rated?

Genesis Cadillac has a 4.6 star rating with 963 reviews. 

When is Genesis Cadillac open?

Genesis Cadillac is open now. It will close at 6:00 p.m. 

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