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Genesis Cadillac

4.6

About this business

Location details

19900 E 9 Mile Rd, St Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6799 reviews
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Albert2021's profile image
Albert2021 
3 years ago

Very responsive. Professional Helpful Unfortunately, the car that I was interested in got sold faster than Armstrong landing on zee moon:$ 

Business response:

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Kevin's profile image
Kevin 
3 years ago

Karen was wonderful to deal with. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gold Coast Cadillac Team 

STEVEN's profile image
STEVEN 
4 years ago

It was a great experience 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gold Coast Cadillac Team 

jerry's profile image
jerry 
4 years ago

Prompt response to info request, both E-mail and phone call. Was informed a day later car was available and at the advertised price!!! Trust me, most other dealers put up 'teaser' adds!! My salesperson was/is Excellent. From first contact, through finance, and now transporting, my agent is in phone contact with updates. Genesis is 5 stars . 

Business response:

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Cadillac Inc. and we hope to see you again soon! 

Jeff's profile image
Jeff 
4 years ago

David Vallee was my salesman and treated me very nice. He was able to give me a better trade in deal. My experience at this dealership was excellent. Would recommend to family and friends. 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! 

John's profile image
John 
4 years ago

dealer was very professional with a emphasis on service. I was impressed with the entire experience,and the car. I did buy it. 

Business response:

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit! 

Anne's profile image
Anne 
4 years ago

Purchasing my new car from Genesis was extremely efficient! The staff was amazing, friendly and helpful. Very happy with the decision to choose them. Highly recommend. 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! 

Michael's profile image
Michael 
4 years ago

Scott (customer rep ) is very professional and courteous. He contacted me many times to help me thru the buying process but i am still undecided on what i want to drive. Thank you scott. 

Business response:

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! 

Eric's profile image
Eric 
4 years ago

I reached out to express interest in a Cadillac. They were incredibly responsive, contacting me almost instantly. We had good conversations, and will continue to negotiate. So far, a great experience 

Business response:

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care! 

Frequently asked questions about Genesis Cadillac

How is Genesis Cadillac rated?

Genesis Cadillac has a 4.6 star rating with 799 reviews. 

When is Genesis Cadillac open?

Genesis Cadillac is closed now. It will open at 8:30 a.m. 

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