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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Friendly and courteous can relate to your needs and wants. Worked with us best they could
Business response:
Grace, we’re thrilled to hear you had such a positive experience! Our team strives to understand and meet your needs, and it’s great to know we succeeded. Thank you for your kind words and support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dylan was a pleasure to meet. Dylan handled my maintenance in a timely manner and was a very kind individual.
Business response:
Francois, we’re thrilled to hear about your positive experience with Dylan! Timely service and kindness are what we strive for. Thank you for sharing your feedback—it truly makes a difference! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service Department exceeds my expectations every time! Marvin and Chris always take good care of my vehicles.
Business response:
Thanks for the fantastic feedback, Cindy! We're thrilled to hear that Marvin and Chris consistently exceed your expectations. Your satisfaction means a lot to us, and we appreciate your trust in our service department! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Always ready to assist and correct any problems that arise. Answers and address any queries that are important to customers.
Business response:
Thanks for your feedback! We're glad to hear that our team is meeting your needs and handling any issues promptly. Your satisfaction is important to us, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Bad My appointment was at 9:15 I left at 1:30 too much time wasted I was not happy with that appointment
Business response:
Myrna, Your time is valuable and we're disappointed to see it took this long to complete an oil change. When you have a moment to speak, please call me directly at 424-340-9120, as I'd like to learn more about when you stopped by, so I can look into what caused this delay. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very unorganized appointment. I had to wait over 30 minutes after I canceled my appointment just to get my car back when it was sitting right in front of me. No one would pull it out. Before hand the email said my appointment won’t take long and I could wait at the dealer, when I arrived there and checked in they said it would take 3 hours and I didn’t have a ride home. I also needed my car that day so I had to cancel the appointment. This is the 3rd time I brought the car and something has gone wrong, I came in to replace a... read more
Business response:
Isaac, It's extremely discouraging to see you've faced numerous issues here and it took this long to return your vehicle to you at your last visit. There are clearly improvements that must be made here in our service department, which is why I'd like the opportunity to speak with you further about your experiences here. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very efficient and quick service. Friendly staff and very clean and comfortable environment. Highly recommend the Gardena location!
Business response:
Thanks for the fantastic review, Dania! We're thrilled to hear you had such a positive experience with our team and enjoyed our space. Your recommendation means a lot to us, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Friendly and knowledgeable about the vehicles. Salesman and finance manger stayed waaaay past closing to give us time to decide and on and complete our purchase
Business response:
We're thrilled to hear about your positive experience. Our team is dedicated to providing exceptional service, and it's great to know they went the extra mile for you. Enjoy your new vehicle! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Fernando Carreto was the person helping me and he was very helpful. He explained everything very clear and was very patient with me. Everyone else there was nice from the moment I walked in. I would definitely recommend this dealer to other people.
Business response:
Thank you, Alma! We're thrilled to hear about your positive experience with Fernando and our team. Your recommendation means a lot to us, and we’re glad you felt welcomed and well taken care of. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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