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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Jorge Trujillo was excellent really nice guy ,happy he helped me , did everything in his power
Business response:
We're thrilled to hear about your positive experience with Jorge. Our team is dedicated to providing excellent service, and it’s great to know that Jorge made a difference for you. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excellent service. Car was delivered within the timeframe given. COMFY lounge with complimentary coffee/hot chocolate‼️😁
Business response:
Thanks for the fantastic review! We're thrilled to hear you enjoyed our service and the comfy lounge. Your satisfaction is our priority, and we can’t wait to welcome you back for another great experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Sales people were adequate. Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensated or rewarded for my efforts. Waited a month and had to go back to the dealer to get my loan information because I didn’t receive anything via email or USPS. Made a large purchase and received no acknowledgement or after care. As other dealerships give large Harry & David gift baskets, gift cards, etc. we didn’t even receive a handwritten thank you no... read more
Business response:
Susan, It's very discouraging to read about the lack of service after purchasing your vehicle. Your opinion and satisfaction are both extremely important to us, which is why I'd like the opportunity to speak with you further about these concerns. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Good customer service paid attention to my needs and gave me goid price that i bought two cars in one week. thanks fernando great job.
Business response:
We're thrilled to hear about your positive experience with Fernando and our team. Your satisfaction means the world to us, and congratulations on your new cars! We can't wait to serve you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Staff is really nice. Our sales person KC was really helpful with everything made our experience wonderful
Business response:
We're thrilled to hear about your wonderful experience! KC and our team strive to provide exceptional service. Thank you for your kind words and support; it truly motivates us to keep delivering great experiences! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service was unprofessional, unorganized, salesman gave wrong value of car and wasn’t able to resolve issue. They persistently tried to make us finance through Honda instead of our bank after it was stated multiple times we didn’t want to. I went in as a trade in and they gave me 17,000$ value for my vehicle and told me my car had 5000$ worth of equity so once I drove the new car off the car from the lot kept the car for a whole week. My finance paperwork was not submitted to my bank once I call my bank they tell me that I wa... read more
Business response:
Dalis, We appreciate the opportunity to earn your business and we're discouraged to read about everything that transpired. Should you like to discuss any of the concerns you've outlined in this review further, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
My experience in Gardena Honda was outstanding. They were really to help me out in every way I needed and making sure I was happy. They really go the extra mile just to put a smile on your face. Thank you Gardena Honda.
Business response:
Joanna, thank you for your fantastic review! We're thrilled to hear that our team went above and beyond to ensure your satisfaction. Your happiness is our priority, and we appreciate you sharing your experience. Looking forward to welcoming you back to Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
very helpful and people are so polite best purchase . joege helped me out and gave me the best possible deal he can do
Business response:
We’re thrilled to hear about your positive experience! It’s great to know that Jorge provided exceptional service and helped you find the best deal. We appreciate your feedback and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Paul was great when assisting me in the purchase. He made the process stress free and super simple.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Paul made your purchasing experience smooth and stress-free. Our team is dedicated to providing excellent service, and it's great to see that reflected in your experience. Enjoy your purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 10,228 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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