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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
My service advisor, Mike, was very helpful. It took less time than expected. Although the persons while I was looking at accessories was not very helpful my overall experience was good
Business response:
We're happy that despite your experience with our accessories person, you still had a quality experience with the help of Mike. We appreciate you choosing us here for your Honda needs and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Clean exterior and interior building. Lightning is so good at night that it feels like day. Free hot chocolate and coffee, ice machine are a huge plus.
Business response:
Thanks for the fantastic feedback, Stephen! We're thrilled you enjoyed our clean facilities and the nighttime ambiance. It’s great to hear you loved the complimentary hot chocolate and coffee too. We appreciate your support and look forward to welcoming you back! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I arrived 15 minutes before my 8am appointment and the Service area was busy. Representative offered to order a Lyft to take me home and bring me back. Took a long time to do recall job and check on the supplemental support / airbag light that comes in. I followed up w/ my service at 1 pm since I hadn’t heard back. The male staff was friendly.
Business response:
We appreciate your patience and your feedback. If services are going to take longer than expected, we must do a better job of informing our guests of this. We will be using your experience as a learning opportunity and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The dealership is very professional. Our salesman, Jorge Martinez, was very patience with us. He showed us a few vehicles so that we would feel comfortable with our decision. We went to the dealership just to look around, but Jorge sold us on the Odessey.
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jorge. Our team takes pride in providing a comfortable and professional atmosphere. Enjoy your new Odyssey, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great customer service and the sales representatives are amazing and definitely go above and beyond for the customer and are really attentive to the needs and wants of the customer
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our team provided you with attentive service. Your satisfaction is our priority, and we appreciate your recognition of their hard work. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
i have a very good experience with tyler i had a very good experience with tyler he was very helpful n cool to work with
Business response:
Thanks for your awesome feedback! We're thrilled to hear about your positive experience with Tyler. Our team strives to provide the best service, and it's great to know that Tyler made your experience enjoyable. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Professional , knowledgeable Were able to meet my needs as a this was my second time leasing
Business response:
Sadie, thank you for your fantastic review! We're thrilled to hear that our team met your needs and provided a professional experience during your second lease. Your satisfaction means the world to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very happy with the service provided! Thank you to Service advisor Art J. For making the recall situation happen!
Business response:
We're thrilled to hear you had a great experience with Art J. and our service team. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I’ve been a loyal customer for years and i like the way they perform the maintenance services to my car..Khaled was honest in explaining what’s going on..
Business response:
We truly appreciate your loyalty and kind words! It's great to hear that Khaled provided clear and honest service. We’re committed to keeping your car in top shape and look forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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