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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The dealership had helpful people with patience. I appreciate the time and effort that was taken.
Business response:
Veronica, thank you for your kind words! We're thrilled to hear that our team made your experience positive and memorable. Your appreciation for their patience and effort means a lot to us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frankie was so patient and explained everything with ease. He offered me food and drinks to make myself comfortable
Business response:
Thanks, Adrian! We're thrilled to hear that Frankie provided such a welcoming experience. Our team always aims to make sure you feel comfortable and informed. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Nice environment, nice people with a pleasant buying experience . Keep up the top quality service . Thank you.
Business response:
Thank you for your stars! We're thrilled you enjoyed your experience and appreciate your kind words about our team and environment. We'll continue striving for top quality service. Looking forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Just wanted to thank Francisco, Emilio, the financial department guy ho help me purchasing the car. Good job!!!
Business response:
Thank you for your fantastic review! We’re thrilled to hear that Francisco, Emilio, and our finance team made your car purchasing experience smooth and enjoyable. Your kind words motivate us to keep delivering great service. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They did not fix what I wanted and fix what they wanted to fix, they need to test drive the car with the customer and let the customer show them what’s wrong
Business response:
We're disappointed we were unable to duplicate this concern. If this concern persists, please call me directly at 424-340-9120 and I will be glad to schedule a time for you to drive your vehicle with our technician. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
This dealership is top rated for its professional staff and competitive prices. They excel in service and customer satisfaction.
Business response:
Linda, thank you for the fantastic review! We’re thrilled to hear that our team’s professionalism and competitive pricing made such a positive impact on your experience. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was quick and easy. Even with systems being down, they went through the manual process efficiently.
Business response:
Thanks for the fantastic feedback! We're glad to hear that our team handled the situation smoothly, even during the hiccups. Your satisfaction is our priority, and we appreciate your recognition of our efforts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I was very disappointed. I paid for my tires to be rotated as part of the service, made the agent helping aware that the previous time it was overlooked and surprise surprise it was over looked again. Didn’t have time to wait when picking up my car so I will beed to pay again to have the tires rotated.
Business response:
It's vital we are providing accurate service here and it's discouraging that has not happened. We have addressed this with our service team and should you like to discuss this any further, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Unsatisfactory service, had to return due to tire signal coming on after VIP service. On top of that service was not done adequately, my battery went out come to find out it was weak. Had they tested I would not have been stuck, they never stated anything was wrong.
Business response:
Michelle, We're disappointed that you were inconvenienced and you had to return. We'd like to learn more about where we fell short, so we can address this with our team and make sure that we are better serving our guests. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 10,228 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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