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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Gardena Honda Review I initially had a smooth transaction with Gardena Honda when purchasing a car, but the experience quickly turned into a frustrating ordeal due to their lack of clear communication. A few days after the purchase, I received a letter stating that the sale was being canceled because they could not assign the contract to a financial institution they regularly work with. The letter demanded that I return the car immediately and promised a refund of my down payment. Naturally, I was worried and reached out to ... read more
Business response:
Art, We can understand your disappointment that you now have two vehicles. While I understand you've spoken to someone here about this already, should you like to discuss this in any further detail, please don't hesitate to call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very good service and Will very friendly and excellent attention from him thanks for everything
Business response:
Thanks for the wonderful feedback, Diego! We're thrilled to hear you had a great experience with Will. Our team is dedicated to providing excellent service, and your kind words motivate us to keep up the good work. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Fast service I will tell everyone to come back and get service for honda in most towns
Business response:
Terrie, we're thrilled to hear you had a great experience with our fast service! Thank you for spreading the word about us—your recommendation means a lot. We look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good but could have used better communication. It took over an hour to get the status of my vehicle when I called
Business response:
Donald, It's important we're providing quality communication and it's disappointing it took this long to get the status of your vehicle. I'd like to learn more about when you called and what caused this delay. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The process was smooth and straightforward. Sales rep Emilio provided excellent service, making everything easy and seamless.
Business response:
Thanks for your wonderful feedback, Maria! We're thrilled to hear that Emilio made your experience smooth and enjoyable. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Unprofessional, 4 days to give me a wrong diagnostic trying to charge almost $6,000 for the reparations when my car doesn't have anything wrong only need a calibration I paid $80 in another place where the people knows what they are doing really disappointed with this place and I forgot to mention they charge me $220 just for the diagnostic (wrong)
Business response:
Efrain, It's vital we're providing accurate service here and it's discouraging that did not happen. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about this so we can address this appropriately with our service team. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
ALL Staff is always friendly and courteous. They are very kind in applying discounts coupons/promotions to qualifying services our vehicles need.
Business response:
We're thrilled to hear you had a great experience with our team. We always strive to provide friendly service and ensure our customers benefit from our promotions. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dale was very informative and positive about Honda and it's service. I appreciate him as an advisor.
Business response:
CT, thank you for your fantastic review! We’re thrilled to hear that Dale provided you with informative and positive service. We’re lucky to have him on our team, and your appreciation means a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good start to the year Honda Gardena family. I thank Yordi for his kindness and good treatment when talking with him, to be able to acquire a 2025 Honda CR V. Do you need a car or a pickup truck? Come to Yordi. They drive out because they drive out. A dealer who treats you as if you were at home.
Business response:
We’re thrilled to hear about your positive experience with Yordi and the family. We strive to create a welcoming atmosphere, and it’s great to know you felt at home. Enjoy your new 2025 Honda CR-V! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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