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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
good service friendly staff good car repair nice potter very help full fast car give back
Business response:
Thanks, Madan! We’re thrilled to hear you had a great experience with our team and enjoyed our fast service. Your feedback means a lot to us, and we look forward to helping you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I when to take my car to the service I wait almost 30 minutes to someone attending me then they my car on for more than 20 minutes to take inside after 25 minutes they told me is ready wow is amazing less then 20 minutes to change oil filter I’m surprised before they make wait almost 2 hours
Business response:
Your time is valuable and you should have been taken care of in a much more timely manner. It shouldn't have taken nearly an hour to start this process and this is something we will be reviewing with our team and improving on. We appreciate you bringing this to our attention and we look forward to accommodating you much quicker when you arrive at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Although I had an appointment, I was able to get my car in earlier for an earlier return. My tech was great. Went above and beyond. Will request him for future service to my car.
Business response:
Thanks for sharing your experience, Alice! We're thrilled to hear that you received prompt service and that your tech went above and beyond. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Came in with an appointment where 2 individuals arrived at similar time left 30 minutes than I did. I also noticed 3 individuals who came after me left before me. The service took approximately 3 hours. I noticed some individuals were given updates but I was left clueless after given a quote of 1.5-2 hours. The person assisting were asking me question where I asked for clarification but no clarification given so I just proceeded with my oil change and go to the Honda downtown to ask for clarification.
Business response:
Herbert, We appreciate you taking the time to share your experience. It's definitely concerning to see that you were not accommodated as promptly as you could have been. We'd like to learn more about what transpired, so we can use this as a learning opportunity and better serve you and all of our guests in the future. When you have a moment to speak, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The process was efficient with a fair price. Upon receiving the car, it was clean and I was explained the useage of the various features. The prep work was checked off and done well. I will give the dealership a high recommendation
Business response:
We're thrilled to hear you had a great experience with us. Our team strives for efficiency and quality, so it's wonderful to know you appreciated the car's condition and the feature explanations. We truly value your recommendation and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I like the service team they do a great job . I also come here for my crv
Business response:
Hi Carina, thanks for the fantastic review! We're thrilled to hear you appreciate our service team and that you're a fan of your CR-V. Your support means a lot to us—looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Way Better Than Torrance. Check in line long but speed of check in very efficient.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that you found our check-in process efficient. We aim to provide a great experience, and it’s wonderful to know we exceeded your expectations. Looking forward to welcoming you back! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The driver was on time and very courteous He answered all of my questions and preformed he duties Promptly and addicting would recommend this company to my friends
Business response:
We're thrilled to hear you had a great experience with our driver. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good service. Good follow up. Got in and out in a timely manner. Gray one of the manager's helped with an issue. Good guy
Business response:
Thanks for the fantastic feedback, Rebecca! We're thrilled to hear about your positive experience and Gray’s assistance. Timely service is our priority, and it’s great to know we hit the mark for you. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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