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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Sincere and smart team help me to change the oil and solve other issues of my car. I am happy with the services. And always love to visit this place.
Business response:
Thanks, Ashraf! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to seeing you again for any future car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were slow and did not seem knowledgeable. I made a reservation stating why I was taking my vehicle in but they still asked as if they had no idea. I asked for updates on my vehicle and got different answers depending on who I spoke to. And no update was correct or true. I asked for my vehicle to be washed after they had already kept it overnight. I was told that it was not a problem and would be done. When I got the call that my car was ready it had not been washed. This dealership service department was beyond unaccept... read more
Business response:
It's very important we are providing quality service and it's clear that is not what you received. When you have an opportunity to discuss your recent visit further, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short so we can address this with our team and make sure we're better serving you and all of our guests in the future. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They offer me a good service asked me questions about my car and did the usual maintenance checks
Business response:
Thank you for the fantastic review, Brandon! We're thrilled to hear you appreciated our service and that our team was attentive to your car's needs. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This time the service was fast and efficient and no long wait time . It was fine.
Business response:
We’re thrilled to hear that you experienced fast and efficient service. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Unpleasant experience. I won’t recommend Gardena Honda to any family or friends. Management was not organized. Made me wait too long. Sales men don’t know to communicate with customers.
Business response:
We want every car-buying experience to be a great one and it's disappointing to see this was not the case. When you have a moment to speak, please call me directly at 424-340-9120, as I'd like the opportunity to discuss your experience further and address any concerns that you have. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The kindness and the expert knowledge of the vehicle made this decision very easy. My wife has never been happier with a dealership.
Business response:
Thanks for the wonderful feedback, Stacy! We're thrilled to hear that our team's kindness and expertise made your experience enjoyable. It's great to know your wife is happy with her decision. We look forward to serving you both again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
id rather not say why i think its poor service but if you want goo service GO EARLY AS xxxx
Business response:
We're discouraged to see you've not been satisfied with the level of service you've received here and we'd like the opportunity to learn more about where we've fallen short. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Upon my arrival the staff offer me service. I think they are a great team.
Business response:
We're thrilled to hear you had a positive experience with our team. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excellent customer service. I will recommend Gardena Honda for all the servicea. Thank you gardena honda
Business response:
Malou, thank you for the fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us, and we look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 8:00 p.m.
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