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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Possibly the best customer service I've ever received from a car dealership. Thank you
Business response:
Lorraine, we’re thrilled to hear you had such a great experience with our customer service! Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. Thank you for choosing us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The salesperson There were recommendation, and he did not inform me of them. He stated in his report that he did.
Business response:
Transparency is very important to us here, which is why this is discouraging to read. When you have a moment, we'd like to learn more about your service visit and what was discussed with your advisor. Please call me directly at 424-340-9120 at your convenience. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
A 45 minute job took four hours to complete , if I was informed that. I wouldn’t have left my car there I would’ve made another appointment
Business response:
Your time is valuable and we're discouraged to see services took this long. At your convenience, we'd like to learn more about when you stopped by so we can look into what caused this delay. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They are extremely professional and very kind. I have always brought my car here for the required maintenance of my car at this dealer.
Business response:
We’re thrilled to hear you’ve had such a positive experience with our team. Your trust in us for your car maintenance means a lot, and we look forward to continuing to provide you with excellent service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Customer service was excellent. Friendly and welcoming. Never had an issue at Gardena Honda 😊 thx
Business response:
Yuliana, thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very helpful in every respect. Personable, honest interaction. The delivery person was exceptionally helpful in handling paperwork and explaining the features of the car, including setting up the phone to car interface.
Business response:
Tv, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing personable and honest service is our priority, and we're glad our team exceeded your expectations. Enjoy your new car and all its features! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Bad services. Will ever forever say NO THI THIS DEALER. Try to charge money to customers by any way they can do. Bye bye GH.
Business response:
Calvin, We're discouraged to see you're dissatisfied with the level of service you've been provided. Should you like to discuss any concerns further, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had an amazing experience at Honda! Even though I was there almost all day, it was well worth it. Robert was absolutely fantastic—he went above and beyond to ensure I was comfortable and informed every step of the way. His professionalism, friendliness, and attention to detail made the process smooth and enjoyable. I couldn’t have asked for a better experience. Highly recommend Honda, and if you go, ask for Robert!
Business response:
Christi, we’re thrilled to hear about your fantastic experience at Gardena Honda! Robert truly embodies our commitment to customer service, and it’s great to know he made your visit enjoyable. Thank you for recommending us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The easiest painless and most transparent process ever in my 20 years of owning vehicles.
Business response:
Thank you, Marilou! We're thrilled to hear you had such a positive experience with us. Our team strives to make the process as smooth and transparent as possible. Your feedback means a lot and motivates us to keep delivering great service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 10,228 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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