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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Waited quite awhile till I flagged someone down . Waited a while when service was completed
Business response:
Your time is valuable and we must do a better job of accommodating you more promptly. We appreciate you bringing this to our attention and we will be addressing this with our team. We look forward to taking care of you in a more timely manner at your next visit and we hope you have a Happy Holidays. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very friendly and courteous about our needs, does their best in making things happen. Would recommend to family and friends
Business response:
Thank you, Grace! We're thrilled to hear you had a great experience with us. Your recommendation means a lot, and we're always here to make sure your needs are met. We look forward to serving you and your family and friends in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Too long to complete service. More than 5 hours waiting is unacceptable for oil change and recall service
Business response:
We're disappointed to see you were dissatisfied with the time it took to complete your recent services. We value your opinion and satisfaction, so should you like to discuss your recent visit in further detail, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Everyone working here at Gardena Honda is genuinely nice and will go out of their way to make sure you are happy and have a great experience whether or not you purchase a vehicle. You will never feel unimportant or 2nd class, you will never leave with buyers remorse or feel like you got sold. One of the best if not the best dealership in California pound for pound. There aren’t too many dealerships that you can say have no weaknesses or have areas that need improvement. My only suggestion would be that all electric cars brou... read more
Business response:
We’re thrilled to hear about your positive experience at Gardena Honda. Your suggestion regarding electric car charging is valuable, and we’ll definitely keep it in mind as we strive to enhance our services. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was a pleasure conducting business with Gardena Honda. The staff was professional and knowledgeable and operated with haste.
Business response:
Thank you, Tracy! We're thrilled to hear you had a great experience with our team at Gardena Honda. Our staff works hard to provide top-notch service, and your feedback means a lot to us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I did not wait for a long time it only lasted a little over an hour and they don’t force you to have any maintenance except for the one you ordered but they recommend some maintenance that’s needed in your car
Business response:
We're glad to hear you had a positive experience and appreciated our approach to maintenance. We aim to keep things efficient while ensuring your car gets the care it needs. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It has a very friendly staff, especially Jordy and Alejandro who helped me, they made my purchase much easier. I think it was the best choice to go with Gardena Honda
Business response:
Thanks for the fantastic feedback, Alex! We're thrilled to hear that Jordy and Alejandro made your experience enjoyable. Our team is dedicated to providing top-notch service, and it's great to know you felt supported. We appreciate your choice to go with Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Even though the dealership’ was extremely busy when I dropped my car off for service, my service person who checked my vehicle in for the Recall repair was very courteous and ordered a Lyft driver to pick me up and take me home.
Business response:
Thank you for your fantastic feedback! We're glad to hear our team provided excellent service despite the busy day. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Took my car in for a routine oil change and tire rotation and got matched with Alexis Q. Beyond his great communication skills and friendliness, he was knowledgeable and let me know of a recall for my car that he was able to schedule for the same day. He provided updates on the status of the car and was really easy to work with. In the future, if I take my car to Gardena Honda, I would definitely request Alexis to be my service advisor!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Alexis. Our team strives to provide top-notch service, and it’s great to know we hit the mark. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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