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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Would not honor promotion set by service agent that booked the service. Obvious up sale tactics that added $100 dollars to a simple oil service. Only the service techs were polite. Front desk agents that took payment were too busy on their cellphones to take my money.
Business response:
David, If you're offered a promotion, it's important that we follow through and accept that promotion at the time of service. When you have a moment, we'd like to learn more about who you spoke with about this promotion and what transpired when you brought your vehicle in. Please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Fast paced very organized , with great staff Made me feel like family and would definitely recommend other la to buy from them
Business response:
We’re thrilled to hear you had such a positive experience with our team. Creating a welcoming atmosphere is our priority, and your recommendation means a lot to us. We look forward to serving you and others in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The customer service at this deslership is their number one priority. My Service Advisor, Benny Nguyen is very knowlegeble and focuses on my satisfaction
Business response:
Thank you for highlighting our customer service! We're thrilled to hear that Benny made such a positive impact on your experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were hard-working and courteous, put an extra effort to get you a loan and make sure that you were satisfied with your purchase
Business response:
We’re thrilled to hear you had a great experience with our team. Providing excellent service and ensuring customer satisfaction is our top priority. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It’s a pleasure to work with all the staff. Everyone is so friendly. I usually work with Dale but this time had the pleasure of working with Chris.
Business response:
Nancy, It's a team effort here and a pleasure to see that both Dale and Chris provide you with the 5-star service you deserve. Thank you for choosing us for your Honda needs and here's to many more years of working together. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Good service and kindness I liked the service and the atmosphere weth whixh they seve you
Business response:
Thanks for the awesome feedback, Victor! We're thrilled to hear you enjoyed our service and atmosphere. Your support means a lot to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The service was very fast and very efficient! I’d go back and I highly recommend anyone to go specifically to Art (Arturo). Not only was he helpful, he also let me know of 2 recalls that my car had and I had that fixed as well! So overall, I had a great experience.
Business response:
Thanks for your awesome review, Angie! We're thrilled to hear you had a great experience with Arturo. It's fantastic to know our team could assist you efficiently and keep you informed about your car. We appreciate your recommendation and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Our sales person was nice and understanding of what we were looking for. He was not rude at all.
Business response:
Thanks for your feedback! We're glad to hear that our sales team made a positive impression. Your experience matters to us, and we appreciate your support. If there’s anything we can do to earn that last star, let us know! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great service from the team and very honest answers about the questions I had. I appreciated the team
Business response:
Thanks, Eddie! We're thrilled to hear you had a great experience with our team. Honesty and excellent service are what we strive for, and your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 10:00 a.m.
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