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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I had a great quick and wonderful experience. Definitely will be recommending those that I can.
Business response:
We're thrilled to hear you had such a positive experience. Your recommendations mean a lot to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Going to the dealer was a good experience my salesman Vincent was very helpful and didn’t make the pressure of buying a car too much made me comfortable which made getting a deal done easier
Business response:
Jessie, thanks for your fantastic feedback! We're thrilled to hear that Vincent provided you with a comfortable and pressure-free experience. Our team strives to make every visit enjoyable, and it’s great to know we hit the mark. Enjoy your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The guy Jairon who “helped” me was a complete rude xxxxxxx. Not only did he initially try telling me as I arrived for my appointment that he couldn’t complete my service, but that I was “supposed to arrive with a half tank of gas”. Not a single person informed me of this both when I made my appointment and when I confirmed my appointment. Not only did he just straight up try and deny my appointment, but he also said that in my recall letter it states that I need to arrive with a half tank. After finding the recall letter at ... read more
Business response:
Danniela, We're discouraged to see that you were inconvenienced like this. We should have done a better job of relaying this information to you and accommodating you. At your convenience, I'd like to speak with you further about your recent visit. Please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Have been going here for many years. Serviced my parent's 1990's Accord and my used 2000 Civic. Eventually bought my 2024 HR-V here. Service Center have making sure my car is running at it's best since I got it.
Business response:
Thank you for always choosing Gardena Honda! We're thrilled to hear our team always goes above and beyond to deliver quality service. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Horrible! ! Financed a car that I have yet to drive gives impression that it was alllll about the sale
Business response:
Jay, We can understand your disappointment about not being able to drive your vehicle yet. At your earliest convenience, please call me directly at 424-340-2190, as I'd like to look into this further and assist in getting you into your vehicle as soon as possible. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
They told me my engine filter and cable filter was dirty with out checking the filters the fact that the filters was changed not to long ago,what tells me they didn’t bothered to even look check whether the filters were dirty or not .some body is not doing their job.
Business response:
It's important we provide both quality and accurate service, which is why we appreciate you bringing this to our attention. We will be addressing this with our team and should you like to discuss this further, please feel free to call me directly at 424-340-2190. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Went above and beyond, he was kind and helpful and explained everything in detail Awesome!
Business response:
We’re thrilled to hear you had such a positive experience. Our team strives to provide detailed and helpful support, and your feedback means a lot to us. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Customer service was great from the start. Tony was fabulous. He worked with me to make sure I walked away with the car I wanted. Though not a big deal because I was aware, it would have been great if Tony had gone in depth about the features of the car. But other than that, he was amazing. He made me feel welcomed and like a family member of Gardena Honda. Look forward to taking my car there for service.
Business response:
Thanks for the fantastic review, C! We're thrilled to hear that Tony made you feel welcomed and helped you find the perfect car. Your feedback about the features is noted, and we’ll make sure we continue to enhance the experience. Enjoy your new ride, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
He always provides a great customer service Always helpful answer all my questions and concerns
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 10:00 a.m.
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